Question about Dell A960 All-In-One InkJet Printer

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A960 printer HI, my printer prints and copies blank pages, it indicates an alignment problem, new cartriges, no tape, I cleaned the stripe where the cartridges run, nothing, please help

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  • pieterlouw91 Oct 08, 2008

    At first my A960 would only print the color images on a page and simply omit the black typed letters.Lately the pages are totally blank. Hardware Error also occurred subsequently, but I have sorted the strip problem after reading your very helpful suggestions.Only now it still prints blank pages.Please help!

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3 Answers

AFTER ALMOST 3 HOURS ON THE PHONE W/DELL I WAS TOLD THEY COULDN'T HELP B/C I WAS NOT USING "DELL" CARTRIDGES--MY BLACK CARTRIDGE WAS STILL NOT WORKING SO I WENT TO www.inkjetOasis.ca & clicked on printer help. What a relief! I soaked the cartridge in 1/4" of 50% rubbing alcohol & water & put 2-3 drops in the sponge head on the far left of my printer for about 10 minutes. Then wiped the cartridge with a clean paper towel & also absorbed the pad with a paper towel & reinserted the cartridge. I did not perform another form alignment, but instead downloaded & printed their "Greyscale test page" I was so excited-NO MORE CLOG & BY PRINTER IS WORKING JUST FINE NOW!!!!! HOPE THIS HELPS B/C I KNOW THERE ARE ALOT OF A960 FRUSTRATED USERS OUT THERE

Posted on Oct 23, 2008

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I HAVE A DELL A960 PRINTER AND I REPLACED NEW BLACK CARTRIDGE BUT I KEEP GETTING THE MESSAGE " CARTRIDGE ERROR 50 ".
I DISCONNECTED AND RECONNECTED THE POWER BUT NO LUCK.
DO I NEED TO REPLACE THE COLOR CARTRIDGE TOO, SINCE IT IS EMPTY.
PLEASE ADVISE.
THANKS.

Posted on Sep 19, 2008

This printer is really ****...

Posted on Sep 04, 2008

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My Dell A960 will not print from word documents but will print maintenance test page, align/clean. I purchased new black/color cartridges from Office Max -- printer will not print. Placed old Dell...


Hi,

Remove the cartridges and clean the contacts ( electrical contacts - golden colored ) with a lint free cloth and re-install them back in the printer.

Try this and check if it prints the test page.

Regards,
Shawn

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