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u have to reinstall windows and while doing it in one of the options will allow u to format hard drive. make sure u do a full back up since once this process is started all of the info will be lost. all of the docs and programs but pc will be back to factory settings. all u need is ur OS cd and about 1 hour. good luck.
You cannot fully recover the data on your hard drive anymore, you can create a recovery disk again after your manual installation of your copy of windows, want help about your drivers? pm me i will assist you email@example.com
Assuming the computer has a Microsoft XP product code tag on it (so you can be legit & legal), see if you can borrow an XP installation CD from a friend.
Sometimes the reinstall is set up on a separate partition on the hard disk, which of course, is totally useless if the hard drive has failed in a catastrophic way.
You could also contact Packard Bell (I thought this company was history), to see if replacement disk(s) are available. Have your computer's Model & Serial handy. The disks won't be free, but likely much less than a Walmart etc, supplied edition.
"Step 4 - Re-installing your software
Call the help desk and ask them to guide you through the
Please have your Recovery CDs to hand when you call
the Easy Repair line.
Once you have completed the ExtHS process you will
need to re-install Windows and the other software supplied
with your Packard Bell computer. To do this follow the
1. Disconnect all peripheral devices (web cam, printer,
scanner, broadband modem etc.).
2. Insert the Packard Bell Master CD 1 / DVD in the top
CD / DVD drive and restart your computer.
3. The CD will load and display the following message:
Please refer to the section headed Packard Bell
Recovery Program in your user’s guide for instructions
on this utility. Press OK if you want to continue
or Cancel to return to DOS.
4. Press the letter O on your keyboard to continue.
5. You will see a menu with options. Please select option 1
“Standard System Restore” by pressing the 1 key on
6. A warning message about data loss will be displayed.
Press the letter O to continue.
7. The process will take around 40 minutes. Once this is
done you will need to restart your PC. Remove the CDs
and store them in a safe place.
8. If there was a Software Library DVD supplied with your
PC you can use this to install the extra software that was
supplied with your computer. Insert this into the drive
and follow the onscreen instructions.
9. Finally, you will need to install any additional devices
(web cam, printer, etc.) and software by following the
instructions supplied with them."
this is ajay i think u have to contect ur computer supplyer and say him to ur problum outherwise u can install xp from any other installer cd and ur all device driver will collect from companeyes website ok
u can ring me on 9329204658
Getting any information from Packard Bell is like pulling teeth. I recommend looking on ebay for the recovery discs. Or borrow someone's XP CD and insert the key on the bottom of your computer. If you can't get a CD you can call microsoft and purchase one for $27.
I know this is not what you want to hear. But if you have patience you can write to Packard Bell.
Packard Bell BV Jonkerbosplein 52 6534 AB Nijmegen
Po Box 6925 6503 GK Nijmegen The Netherlands