Question about Rival TO600 1500 Watts Toaster Oven with Convection Cooking
I finally found RIVAL'S 800# when I made a chance visit to the Sunbeam products site. In fact, they have 2 free customer svc. #'s. After speaking with a representative, (actually a very understanding and friendly rep. of JARDIM) and explaining the troubles I've had for almost a year with the product, they have offered to send a new oven-the updated model. Now THAT'S real customer service. Apparently I bought a model that may have had problems.
I think RIVAL does appreciate its customer base. The outcome was more than I expected. But I wish RIVAL would publish its 800 service numbers and the proper company name to call in the information booklet that comes with the appliance.
Thank you, however, for your interest and offer to help.
John P. in Scotch Plains, NJ
Posted on Jul 05, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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