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NEFF microwave inner glass splintered and needs to be repkaced. We have the new glass but are having difficulty in relacing the old. EverythiNg appars sealed.Can you advise please

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  • edgethin Jul 04, 2008

    Regretably the door shown has the door with side hinges where as my oven door drops down

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  • Neff Master
  • 8,820 Answers

Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) here that demonstrates how it's done.

We're happy to help and we appreciate your thoughtful rating of our answer.

NEFF microwave - 1d57c11.jpg

Posted on Jul 04, 2008

  • William Miller
    William Miller Jul 04, 2008

    Ouch!



    If you can't see any screws, then the door will still be held together by hidden locking tabs, just as I state in my solution.



    The principle is the same regardless of the door type.



    They are all held together with either screws or locking tabs.



    I hope you check your door again with this solution in mind.



    Maybe watching the video will help?

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Hi Bill, I am having a same problem I have managed to order the glass from:-

http://www.4neff.co.uk/cgi-bin/product.pl?PID=876912&query=Neff%20H7871N1GB%2f01&model=H7871N1GB&path=127858

1. Open the door.

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3. Hold the door handle and pull the door out. It is only housed in by a slip in hooks at the bottom end.

4. Once you remove the door you will see the inner metal mesh and the inner door behind it.

5. Remove the 16 screws holding the inner glass with a special star type screw driver bit no T30.

6. Once you done that the glass housing holding the inner glass can be carefully prised free and taken off the inner door assembley.

7. Once you done that remove and inner glass, and be carefull to leave the glass glass seal intact, clean around the frame housing and the seal then replace the new inner glass and reverse the process.

PS. Becareful of the inner door once you've removed the outer door, as the hinges holding the inner door tend to shut quickly as there is less weight on the hinges.

It will do the job if you follow these instructions.Good Luck. AL

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We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Hi, I am having a same problem I have managed to order theglass from:-

http://www.4neff.co.uk/cgi-bin/product.pl?PID=876912&query=Neff%20H7871N1GB%2f01&model=H7871N1GB&path=127858

1. Open the door.

2. Take out the 2 screws just behind the handle, on the inside of the door, thedoor should flop down at the handle end.

3. Hold the door handle and pull the door out. It is only housed in by a slipin hooks at the bottom end.

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5. Remove the 16 screws holding the inner glass with a special star type screwdriver bit no T30.

6. Once you done that the glass housing holding the inner glass can becarefully prised free and taken off the inner door assembly.

7. Once you done that remove and inner glass, and be careful to leave the glassseal intact, clean around the frame housing and the seal then replace the newinner glass and reverse the process.

PS. Be careful of the inner door once you've removed the outer door, asthe hinges holding the inner door tend to shut quickly as there is less weighton the hinges.

It will do the job if you follow these instructions. AL (srahbah@hotmail.com)

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