Iomega eGo 1TB USB 3.0 Portable portable harddisk 500GB. while connected to PC show an error on desktop "insufficient power on USB hub port" . pls suggest

Hello Quincy964,
Ensure first that the computer where your Omega 500GB eGo Helium Portable plug-in, is an virus free PC. Your problem is mainly cause by an virus. You can unhidden it by 3 different methods;

Method 1:
By using "ireset" software
Here is the link : ireset
Just download the link,open the software then after just drag and drop the whole folder in the software then click reset. And all the files in your folder will automatically unhidden.

Method 2:
By using Linux Operating System
Just plug your Iomega 500GB eGo Helium Portable into an Linux Operating System, and automatically you can see or browse all the files in your hard drive.

Method 3:
By using Hiren's Boot CD
Just download and Hirens Boot CD (download here)
Download the file in the link, then after an successful donwload extract the files in the zip folder then burn it in Nero DVD Burner (Choose in the Nero DVD burner >burn images files) then after burning it. Restart your computer (makes sure that the Hirens Boot CD is inserted in your Optical Drive) boot it up in your Optical Drive ( F12 or F11 depending on the motherboard). After booting in the CD, Hirens meu will show then choose Mini XP. It will boot in an Windows XP like GUI, then plug-in your Iomega 500GB eGo Helium Portable into the PC then click into My Computer in the desktop, then open your folder and you will see all the files in there.

I hope it will solve your problem
Thanks for using Fixya..;-)

Try this: http://download.iomega.com/manuals/prthd/portable-hd-en.zip
If you find that this manual is for a slightly different version, then go here: https://iomega-na-en.custhelp.com/app/answers/detail/a_id/14432#egoprt and choose the correct version.

Try removing all other connected usb devices. It may not be getting enough power.

You can't view them on it, it's just for storing the files. To store them you download the file to your pc, connect the drive to the pc and copy them to it in Computer.

Well this method will destroy everything on it so make sure there's nothing on it. Go into computer, right click on your drive, click format, the options should be default unless you know what you're doing, this should restore all the space to usable space. If this doesn't work go to properties then tools and disc error checking, there might be a bad sector.
Nik

Yes, because it is a Plug-and-Play device, and because Windows supports Plug-and-Play.

You have to make sure that both the data cable and the power cable are connected to USB 2.0 ports. the power one is marked with a lightening bolt. xp/vista/windows 7 has the drivers in thier data base. so if plugged in correctly then will auto detect.

i have the same garbage external and almost the same problem, only i get 3 blinks of death every 4 seconds...

make sure that you plugged in the Portable HD to a USB 2.0 port. delete the USB root hub from your device manager and install it again. change your data cable.

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

you have to use an other HDD having OS on it... and attach other HDD and format it ..it will work!