Question about SanDisk Sansa e270 MP3 Player

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Entering recovery mode is not possible

Hello!
As my sansa keeps freezing while refreshing database, i tried to enter the recovery mode. So I turned my sansa e270 off, activated keylock and pressed the rec-button while putting the USB-cable into my PC. But my sansa only says "key locked, system shutdown". What can I do now?

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  • seppo1 Jul 06, 2008

    The sansa e270 has a volume button? I changed the volume with the scroll wheel till now. But I haven't found a volume button, yet.

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  • 8,596 Answers

Disengage the lock switch, then try this: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware.
Wizard.

Posted on Jul 06, 2008

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2 Answers

Sansa e260 firmware


Mine was a bit more FUBAR I guess. I have a Sansa e260. I had rockbox on it, went to switch back to the firmware. Uninstalled rockbox and on reboot... the e260 was refreshing the database and then came to a frozen green screen.

My e260 was already in MSC mode. I did the steps above but was still stuck.

The solution that worked was one posted by "Slaughter" on anythingbutipod.

The ultimate fix for all e2xx v1 problems - Format, enter recovery mode, downgrade firmware Link (you'll need to format the drive), reinstall newest firmware via newest Sansa Updater, reload tunes.


Dec 01, 2008 | SanDisk Sansa e260 MP3 Player

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(e260R) Refresh Database eternal loop


Turn it on into recovery mode (Hold + Record Button + Power)
Connect to computer (You should detect a 16MB drive)
Make an empty text file inside the 16MB Drive and rename it to "sansa.fmt"
Unplug the Sansa. You should see now a "Formatting..." on the Sansa's screen.
Sansa fixed!

Sep 13, 2008 | SanDisk Sansa e200 MP3 Player

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Sansa e200 shows refresh database fail


try putting it in MSC mode and formating it and then putting back on MTP mode. Hope that works

Aug 24, 2008 | SanDisk Sansa e250 MP3 Player

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Refresh database


Get the recovery tool from Sandisk Support downloads. Put it in a file you can easily find.
plug in the Sansa, once it turns on, hold the power button until it turns off then switch the hold switch at the top edge of the player to hold (showing orange) and then hold the "Record" button on the side until the player turns on with a black screen, saying it is in recovery mode.
Some people have said they had to hold both "Power" and "Record" to make it work.
Run the recovery tool software and you should be running again.

Jun 27, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Refresh database?


Try this

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://rapidshare.com/files/67740173/e200fw01.00.12.exe____

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Jun 19, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa freezing


Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Oct 11, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

My e200 mp3 sansa player can get refresh database


Hey Do the recovery Turn ur mp3 off lock it and hold rec and on it wiil have u plug in the usb cord and leave it there for 5 min And unlock then it will turn back on its self

Aug 19, 2007 | SanDisk Sansa e200 MP3 Player

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Refresh database freezes


Try updating the firmware of your player. Switch the player to recovery mode (enable hold switch and press and hold the record and power button until you see on the screen welcome to recovery mode) download the sansa firmware updater on the sandisk website and install it to your computer. When it ask to connect the device connect the player and check if there are updates on the player. Also try to format the player it may be the songs on the player is causing the problem.

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Sansa e200 shows refresh database fail


Try emailing SanDisk technical support team at: support@sandisk.com And ask them for the Recovery Mode firmware upgrade (Also send them the problem the way you posted it here). They should send you a link to some firmware upgrade file. You could also try calling them at: 1-866-726-3475 but an email should be sufficient because, from what I remember, it is just a link to file that you need to download. I hope that helps...

Feb 07, 2007 | SanDisk Sansa e250 MP3 Player

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