Question about Sony Playstation 3 (PS3) Console

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Problem with hard disk after update

I downloaded the new update. I was playing cod4, then when i was coming off the PS3, i pressed the PS button which brought to the homepage.

Then i pressed quit game. The game went off but all i could see was my background with no icons, it had froze.

i left it for a minute but nothing happened, so i turned it off at the back.

The next day i turned my ps3 on and it came up with a message. It said something about the hard disk, so i clicked ok. Then another message came up saying that it needs formatting and i would lose all my data. I didn't want to lose it all so i clicked no. Then i logged on, my theme and background was still there and i signed in, but there was no saved data.

I tryed call of duty and it said i needed to update so i did, when it got to 100% it came up saying an error occured.

What should i do?

Posted by on

  • miketomo Jul 03, 2008

    Yep did the update to 2.4 and all game saves and movie clips have gone but the hard drive still shows 30gig free out of 55 gig so looks like saves and movies still there but how do I get them back?

    Help please


  • LFCdanny08 Jul 03, 2008

    I have decided to restore to factory settings. It works now, and at least i still have online

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Milketomo u go to setting and put restore everything

Posted on Jul 03, 2008

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1 Answer

On my PS3 when I try to update it, its keeps on saying error code 8002F994 and that the data is corrupted. Im tying to updated it to 3.5


Your HARD DRIVE (aka: Hard Disk), located on the left side of the unit, may have crashed. You will need to replace the HD.

When you replace your hard drive, you will need to have the latest firmware on a

usb stick. Download the firmware from the playstation official website onto a usb

stick. Once prompted by your system you will need to insert the usb stick into the

PS3. Good luck..



You will need 2.5" Sata Hard Drive.


Before you replace the hard drive, try:



Try accessing the recovery menu 'safe mode'.



Press and hold the power button until the systems shuts off. (wait 2 seconds)

Press and hold the power button again until you here 3 beeps. Let go.



It should ask you to connect your controller via usb and press the PS button in

the middle of your controller. There will be a menu with 6 options. Update using option 6.



Download the firmware from the playstation official website onto a usb

stick. Once prompted by your system you will need to insert the usb stick into the

PS3. Good luck..

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