Question about Brother IntelliFAX 5750e Laser Fax

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Help with outgoing faxes

When I fax more than a few documents I receive an error message poor line condition/ out of memory

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Unplug the power cord for 30 seconds. Are you trying to fax on a DSL or any other kind of digital phone line?

Posted on Sep 30, 2008

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Error 322 How to fix it?




There was a communication error with the receiving fax machine due to poor telephone line conditions.
Solution
  • Set the receiving machine to receive at a slower transmission speed
  • If the session fails after sending several pages of a large document, resend the document as several smaller documents.
  • Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

Oct 15, 2013 | HP Officejet 7210 All-In-One InkJet...

1 Answer

I have an HP 8500A printer/scanner/fax. Everything works but the fax. I can receive but I can't fax out. I get error 348, 321 & 358.


Hello and Welcome to FixYa!

Sir/Ma'am these error are basically due the Communication error of Receiving/Remote Machines. But each error shows different meaning.If during fax you receive the Error 348 then it may be because of several reasons like:-
  1. The remote machine failed to respond to a fax command from the local machine because the connection was interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise,Other reasons can include power outages and other power-related problems.
  2. When The call-waiting service can cause this error or the remote user pressed the Stop key while the reception was in progress.
You can solve the Error 348 by the following
  • Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
  • Disable ECM. Errors might still occur, and might result in a degraded image quality on the received page. However, the ability to send the entire document will be improved.
  • Try sending at a lower transmission speed.
If during fax you receive the Error 321 then it is because of:-
  1. There was a communication error with the receiving fax machine due to poor telephone line conditions.

You can solve the Error 321 by the following:-
  • Set the receiving machine to receive at a slower transmission speed
  • If the session fails after sending several pages of a large document, resend the document as several smaller documents.
  • Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

If during fax you receive the Error 358 then it is because of:-
  • The remote user pressed the Stop key, causing the session to be terminated.
  • The remote machine encountered a system problem such as no paper or a paper jam. This prevented the fax from receiving any more pages, and caused it to terminate the session prematurely.
  • The call-waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.
  • The remote machine encountered an incompatible feature causing it to terminate the session.

You can solve the Error 358 by the following:-
  • Configure the remote machine for document reception by clearing any paper jams, loading sufficient paper, and clearing any other error messages.
  • Configure the local fax machine to use a slower reception speed.
  • Enable or disable the ECM setting.

I hope this solution helps you and you have clear picture in your mind.

Let me know if you have any confusion in your mind


Sir/Ma'am, Your Rating as Five Stars for this solution and Words of appreciation as Feedback for me will be really esteemed
Thank You for taking my service

Concerned: Muhammad Uzair Team : FixYa

Dec 05, 2011 | HP Photosmart 2710 All-In-One InkJet...

1 Answer

NG: Poor Line Condition / Out Of Memory


This problem could be Phone line problem, or hardware failure or receiver's (the machine of the person whom you are sending the fax) machine problem and so on. First, let's check the line, if you have another Phone line, please dial from the number to your number, also, connect the currently connected line to a receiver and call a Land-line number, if the outgoing or incoming is ok, the proceed forward, otherwise, you telephone operator should check the line.

Sometimes, sending fax to a particular number doesn't work, to make sure, try sending a fax to another number.

If the line which is connected to the machine is extended from another machine such as Receiver, Switch, etc... unplug them and connect the fax machine directly to the Line.

It's also important to adjust the compatibility mode, to do this, follow the steps below:
  • Press Menu.
  • Press the up or down arrow key to select Fax.
  • Press OK.
  • Press the up or down arrow key to select Miscellaneous.
  • Press OK.
  • Press the up or down arrow key to select Compatibility.
  • Press the left or right arrow key to select Basic (for VoIP).
  • Press OK.
  • Press Stop/Exit.

If you place the scanning document/file on the auto-sheet feeder, you can help it pulling inside the passage or you can use the glass (flatbed) instead. Sometimes, this small mistakes with the sheet-feeder creates this problem. You can also clean the rollers inside the ADF (auto document feeder) passage.


If all of the above measure don't help, I would suggest you to call brother and seek their help. The rest is with mechanical or we can say hardware or firmware related issue. (use this form to contact Brother)

I wish you good luck.

Thanks for using FixYa.

May 05, 2010 | Brother MFC-8860DN Printer

1 Answer

I need assistance with fax error codes # 322 and # 358. What do they mean?


Error code 322- There was a communication error with the receiving fax machine due to poor telephone line conditions.
Solution
Set the receiving machine to receive at a slower transmission speed
If the session fails after sending several pages of a large document, resend the document as several smaller documents.
Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error code 358--
The remote user pressed the Stop key,
The remote machine encountered a system problem such as no paper or a paper jam.
Try
Configure the local fax machine to use a slower reception speed.
Disable ECM mode on your machine.
Try sending a fax to another location.

Mar 03, 2010 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

When I try to fax a document, I keep on receiving error report


It is problem Phone line cable,change it.if you are not fix problem, so you configure your fax machine by Expert technician.

Dec 02, 2009 | Brother IntelliFAX 4100 Laser Fax

3 Answers

Sharp FO-4700 Fax Not Received Even Though OK Fax Confirm Given


It's gone forever, once your machine received a EOT (end of transmission signal), your fax machine thinks it was received OK and clears it from memory.

Oct 28, 2009 | Sharp FO 5700 Plain Paper Laser Fax

2 Answers

Comm error 252


Hi,

The comm error 252 occurs due to,

  • Telephone line conditions were too poor to receive a fax.
This error can be rectified by

  1. Reattempt the fax reception at a later time when line conditions may have improved.
  2. Configure the machine to start reception at a lower speed.
  3. If the local machine successfully received several pages of a larger document, ask the remote user to transmit the document in several smaller parts.
ENJOY! RATE THIS SOLUTION

RNJ VINOD KUMAR

Jul 15, 2009 | HP LaserJet 3050 All-In-One Printer

2 Answers

Error 20 01 NG: poor line condition on outgoing fax's


My fax shows poor line condition. I have checked all of the connections and everything is ok. Perhaps my settings are wrong

Jan 23, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Fax problem


what type of fax is it? HP, Canon, brother etc?

HP error code 252 means.. . 252 Telephone line conditions were too poor to receive a fax.

*Reattempt the fax reception at a later time when line conditions may have improved.

*Configure the machine to start reception at a lower speed. *If the local machine received several pages of a larger document successfully, ask the remote user to transmit the document in several smaller parts.

Dec 01, 2008 | HP Officejet 6310 All-In-One InkJet...

2 Answers

Brother 4750e


This problem could be Phone line problem, or hardware failure or receiver's (the machine of the person whom you are sending the fax) machine problem and so on. First, let's check the line, if you have another Phone line, please dial from the number to your number, also, connect the currently connected line to a receiver and call a Land-line number, if the outgoing or incoming is ok, the proceed forward, otherwise, you telephone operator should check the line.


Sometimes, sending fax to a particular number doesn't work, to make sure, try sending a fax to another number.

If the line which is connected to the machine is extended from another machine such as Receiver, Switch, etc... unplug them and connect the fax machine directly to the Line.

It's also important to adjust the compatibility mode, to do this, follow the steps below:
  • Press Menu.
  • Press the up or down arrow key to select Fax.
  • Press OK.
  • Press the up or down arrow key to select Miscellaneous.
  • Press OK.
  • Press the up or down arrow key to select Compatibility.
  • Press the left or right arrow key to select Basic (for VoIP).
  • Press OK.
  • Press Stop/Exit.

If you place the scanning document/file on the auto-sheet feeder, you can help it pulling inside the passage or you can use the glass (flatbed) instead. Sometimes, this small mistakes with the sheet-feeder creates this problem. You can also clean the rollers inside the ADF (auto document feeder) passage.

If all of the above measure don't help, I would suggest you to call brother and seek their help. The rest is with mechanical or we can say hardware or firmware related issue. (use this form to contact Brother)

I wish you good luck.

Thanks for using FixYa.

Jun 10, 2008 | Brother IntelliFAX 4100 Laser Fax

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