I have a Rinnai Convector 404 with the gas supplied by LPG bottles at the momemt. I have just moved into a house which has mains supply gas. I suspect the new gas is 'Natural'. Is there some sort of converter needed to use my old Rinnai if this is the case?
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Yes it Should but you will want to check with manafactuer because it will need a conversion kit for lp gas. Natural gas is a different p.s.i. than lp gas so don't try without conversion kit. It should be just a small fitting that goes inside the gas valve. Hope this helps have a good day
sounds like the injector hole is too largefor that burner have you had it converted reciently lpg injectors are only half the size hole of natural gas injector, could have a blockage in the injector diverting the gas flow
Code 11 is that the unit is trying to light but does not sense a flame after 5 seconds. Usually means you have run out of gas if you are bottled gas. Check your bottles are turned on if you are on LPG, you might need to change over manually. Have you anything else on gas?
Definately a gas supply problem. If it was an overheat you would get a different code. Error code 12 meant a flame was there but then went out. The code 11 meant tried to light but no flame sensed. Error code 12 on heaters and Infinites is nearly always a fault on the gas regulator at the bottles. Sure I recognise your company name from up in Queensland. As you might know we hae had problems with an oily residue in some regulators for ages. I am recommending going away from two stage regs and spliting them up with a seperate first stage and then a second stage. Bit more expensive by zero call backs.
Remove the two screws on the side trim. Remove the two top screws from the filter panel. Reach behind the heater and pull the sock down on the vent pipe. unclip the two clamps holding the vent pipe together. Remove the plastic elbow off of the vent termination. Slide the heater to the left to slide the vent pipe off of the vent termination. Remove the gas line after shutting the gas off.