Question about Logitech Harmony 525 LCD Remote Control

4 Answers

Harmony 525 on 'safe mode' unable to work.

We bought this remote today and were setting it up on the computer and it went into 'safe mode'. We are unable to do anything now. Please advise how to use it from here. Thanks

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  • Anonymous Aug 08, 2008

    same as above

  • Anonymous Feb 25, 2009

    Safe mode on and nothing can be done!

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4 Answers

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Just remove the bateries, press number 2 and keep it pressed until you place the batteries again! worked for me and its seems to work with other users!

tthanks!

Posted on Jun 17, 2010

  • glenn936 Aug 30, 2010

    Whoever came up with this solution - you are a legend!

  • struikrover Aug 13, 2011

    Fantastisch. Great. It works very well.

    hear hera
    Struikie

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I just had this same problem and found the solution elsewhere on the net. Apparently the remote is prone to having buttons stick down. "Massage" or rub all of the buttons and one will probably unstick which will allow the remote to begin working normally again. I was a bit skeptical but it actually worked for me. Good luck

Posted on Apr 10, 2009

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****

Posted on Jun 09, 2009

Answer Safe Mode is a diagnostic tool in the Remote used for troubleshooting purposes. If the words "Safe Mode" or "Safe Mode Requested" appear on the remote, complete the following steps:
1. Ensure the Remote is in "Safe Mode Requested" by taking out the batteries, and disconnecting the remote from the USB cable.
2. Hold down the Off button and plug the remote into the USB.
3. Continue holding down the Off button for another 10 seconds. The remote should then display the words "Safe Mode Requested".
4. With the unit in "Safe Mode Requested", re-install the firmware by clicking Support on your home page.
5. Click Firmware in the Downloads section and follow the online instructions to upgrade the firmware.
6. Once the firmware upgrade is complete, click Update My Remote.
7. Insert new batteries into the remote.
NOTE: Ensure the new batteries are all the same brand.

Posted on Aug 13, 2008

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Related Questions:

1 Answer

"Activities" flashes and the screen


  1. Please remove the batteries from your remote
  2. Press and hold down the 2 button while connecting the remote to your computer
  3. The Harmony Remote LCD screen should display Upgrade Success
  4. Please un-plug the remote from your computer and test

Also check for any stuck buttons on the remote. Lastly, try updating your programming through the Harmony software including any firmware updates.
Please rate if this was helpful!
DigitalPlus!

May 12, 2011 | Logitech Harmony 525 LCD Remote Control

1 Answer

Harmony 550 Remote Control: Logitech 525 says safe mode how do i remove...


update the firmware on the remote
- connect the remote to your computer and launch the software - click downloads at the top of the screen - click firmware - update the remote

May 18, 2010 | Logitech Harmony 550 Remote Control

1 Answer

My logitech harmony 550 remote control went into safe mode. How do I get it out of safe mode?


1. Remove the batteries. 2. Press and hold the 2 button on the remote while connecting it to your computer. 3. The Harmony Remote LCD screen should display "Upgrade Success" 4. Unplug and test. If that doesn't work check your remote for stuck buttons then proceed to re-install the firmware on your Harmony Remote.

1.Remove the batteries from your remote 2. Massage each button with your thumb. Press down firmly to ensure that no buttons are stuck down NOTE: Stuck buttons may not be easily visible. It is important to massage every button regardless of its appearance. 3. Re-insert the batteries into your remote. 4. Launch the Logitech Harmony Remote software and login to your account:
  1. Click on the "Downloads" button
  2. Click on the "Firmware" button. Follow the onscreen instructions to upgrade the firmware on your Harmony
  3. Once completed, you will be prompted to update your remote. Please do so. If you were not prompted to update your remote, you will need to. Click on the "Update Remote" button and follow the onscreen steps
  4. Un-plug the remote from your computer and test

Apr 09, 2010 | Logitech Harmony 550 LCD Remote Control

1 Answer

Screen display not activated, no display except light background


HI! Here's what to do if your Logitech Harmony remote's LCD screen has gone blank.

1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.

2. Connect your remote to the computer.

3. Launch the Harmony Remote Software, and log in.

4. Click "Downloads" at the top and click "Firmware".

5. The remote will go through the firmware update.

6. Select "Yes", and click NEXT to update the remote.


If the screen is still blank after you complete these steps, then it is a hardware issue and you should contact Logitech's wonderful support team, given that the remote is still under warranty.

Dec 20, 2009 | Logitech Harmony 525 LCD Remote Control

1 Answer

Logitech Harmony 550 stuck on Safe Mode --Have Changed the batteries and checked that they are in correct--However, unable to access anything with remote including the Help button.


Hi everyone. So I can see that there are a lot of people who are having trouble with their Harmony remotes being stuck in safe mode. Here's how to fix it and get your remote working again:


1. Connect your remote to the computer.

2. Launch the Harmony Remote Software, and log in.

3. Click "Downloads" at the top and click "Firmware"

4. The remote will go through the firmware update.

5. Select "Yes", and click NEXT to update the remote.


Voila! Hope this can help

Nov 24, 2009 | Logitech Harmony 550 Remote Control

1 Answer

The remote is saying safe mode so i can not us it what do i do. i have a 525


Hi!

I had this same issue with my Harmony 525 and I found the link below and it got it working properly!!!

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=11941

I hope this helps you get your Harmony 525 working again!!!

-Kennedy

Nov 19, 2009 | Logitech Harmony 525 LCD Remote Control

1 Answer

I changed the batteries and now its sayin its on safe mode.


Update the firmware.

1. In the software, click "Downloads"
2. Click on "Firmware."
3. Update the remote

That should fix it!

Oct 29, 2009 | Logitech Harmony 525 LCD Remote Control

1 Answer

Changed the batteries and it went onto 'safe mode!'. Any ideas?


Hi. Here is how to get your remote out of safe mode.

1. Connect your remote to the computer.
2. Launch the Harmony Remote Software, and log in.

3. Click "Downloads" at the top and click "Firmware"

4. The remote will go through the firmware update.

5. Select "Yes", and click NEXT to update the remote.


Voila! Hope this helps.

Sep 26, 2009 | Logitech Harmony 525 LCD Remote Control

1 Answer

Harmony 1000 in safe mode?


The harmony remotes have a built in safe mode, similar to a Windows XP computer. Usually you enter the safe mode on the harmony remotes by taking the battery out, then pressing the power off button and holding while putting the battery in. If you continue to press the power off button, the remote will display safe mode on the screen.

If you are not doing the above procedure and you are still getting the safe mode on the display of the remote, I would try to update the firmware on the remote. And if you have an RF Extender, update the firmware on it at the same time.

Hope this helps,
81

Dec 19, 2008 | Logitech Harmony 1000 LCD Touchscreen...

2 Answers

Need instruction manual for Logitech Harmony 525 remote control


Hi there, You can download the manual at the following location:

http://images.harmonyremote.com/EasyZapper/Downloads/UserManual/525/enu/525_UserManual.pdf

regards,
Craig.

Nov 27, 2008 | Logitech Harmony 525 LCD Remote Control

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