Question about Logitech QuickCam Connect Webcam

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Restarting the computer

When i answer a cam call or try to start one after cam opens my computer restarts itself. computer is well working otherwise i delete and download the logitech again but its not stop doing the same thing..

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  • Anonymous Nov 27, 2008

    I can use the webcam for talking - but if I use the video option it immediatly flashes a blue screen and then restarts. Pain in the ass.



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Normal 0 How much memory do you have installed in your computer? It may need to be increased as this is likely to be the cause of your computer freezing.
Hope this is of some help. Bud

Posted on Jan 13, 2009


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Posted on Jan 02, 2017


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When you are working with it? Have you check for dust inside? Is it getting sufficent air flow? Can you give more info? Open Control Panel, Power Options, set to High Performance, open Advanced Power settings, set Sleep and Hibernate to Never. When not in use shut down.

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would start out by testing if the webcam works in any other software. For example if you got any software to go with the cam to set it up. If the webcam works in other software you follow these steps:
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I cant access facebook site in my internet explorer that i have upgraded to IE -8 till i cant access facebook.Reason showing is no pinging to the ip

1) Turn off your anti-virus for a moment and see if problem persists.
And then check anti-virus parental controls and see if they are set to block access to certain websites.

2) Re-start computer, and start pressing F8 key as computer restarts.
This will take you to screen asking if you want to start in safe mode.
Select yes, and select safe mode with internet connection.
When computer starts, then open IE8 and see if Facebook opens.
This will tell you if a program is interfering with access.
Then restart computer again and let it restart normally, to return to ordinary operation. Takes 10 minutes.

3) Go to start > Run > type in msconfig > click enter key > system configuration utility opens. Go to startup tab, and uncheck all boxes (do not uncheck boxes under Services tab).
Restart computer and then try IE8 again.
On the restart, your anti-virus might not automatically open, so click on desktop icon to start antivirus.
If facebook opens, then you can go back to msconfig and one-by-one put checkmarks back into boxes and then re-start to identify suspect program.

4) Go to start > Run > type in prefetch > click enter key > box opens > delete contents of box. These are temp files.
Go to start again > run > type in %temp% > click enter key > delete contents of box. If contents will not delete, then re-start computer and try to delete again, if contents will still not delete, start computer in safe mode and then delete contents of %temp% folder while in safe mode. Restart normally.
Open IE8 > go to tools > internet options > general tab > delete browsing history, cookies and all content.
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Takes about 15-25 minutes.

5) You are using IE8 browser. You can use more than 1 browser. I have 2 on my computer. Download Firefox browser and see if problem runs across browsers. I use Firefox as primary browser. Or you can download Google Chrome
Try the other browsers to see if problem is unique to your IE8 browser. Takes about 10 minutes.

6) Do a system restore back to date and time when you knew IE worked correctly. Back up your files to be safe. Go to start > all programs > accessories > system tools > system restore. Follow prompts. Takes about 18 minutes.

7) Back up all documents, photos, favorites, contacts, and make a full list of all passwords. List all your programs, and important information. Save all information on 2 different external drives, and/or at Mozy on-line storage. Set up a g-mail account and write down the password and check it twice and e-mail list to yourself with passwords etc.
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It sounds like you need to update your driver for the web cam.
Step 1: Go to device manager
Step2: Find the web cam in the device list
Step3: Open Properties
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Other option:
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thank you,

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thank you

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