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The disc drive will no longer pop open - Toshiba Computers & Internet

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This happens from time to time. Could be time for a new disk drive. In the mean time,

Shut down the computer for about five seconds and then turn it back on. Start pressing the key that gets your computer into its BIOS settings.

***To enter the BIOS, press the Esc key when the Toshiba script shows up on the display. You should then get a message to press the F1 key to continue. Press the F1 key and you should be in the BIOS. The Boot sequence is on Page 2 of the Bios settings on many Toshibas. To get to page 2 press the page down key. Make sure you follow the screen prompts because your system may be slightly different.***

That key is different on many brands of computers. It may be displayed which key it is on your screen on boot time; but, that message comes and goes quickly.Once in the BIOS, do not make any changes to settings. Simply attempt to open your CD drive. If it will not open while the BIOS screen is open, you have a hardware problem. If it does open, you have an Operating System problem.

That being said - you can open the disk drive manually by inserting a paper clip or push pin into the hole in the front ot the drive. (see picture below)

The disc drive will no - 679b87a.gif

Posted on Jul 03, 2008

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Removing discs
To remove the disc, follow the steps as detailed below:
Do not press the eject button while the computer is accessing the optical disc drive. Wait for the optical disc drive indicator to go out before you open the disc tray. Also, if the disc is spinning when you open the disc tray, wait for it to stop before you remove it.
1. To pop the disc tray partially open, press the eject button. Gently pull the disc tray out until it is fully opened. When the disc tray pops open slightly, wait a moment to make sure the disc has stopped spinning before pulling the disc tray fully open.
2. The disc extends slightly over the sides of the disc tray so you can grasp it. Gently lift out the disc.
3. Push the center of the disc tray to close it. Press gently until it locks into place.

How to remove disc when the disc tray will not open:
Pressing the eject button will not open the disc tray when the computer power is off. If the power is off, you can open the disc tray by inserting a slender object (about 20 mm) such as a traightened paper clip into the manual eject hole near the eject button.

Manual eject hole:
Turn off the power before you use the manual eject hole. If the disc is spinning when you open the disc tray, the disc could fly off the spindle and cause injury.

See page 4-8 of the user manual:
http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=11&cad=rja&uact=8&ved=0CB0QFjAAOAo&url=http%3A%2F%2Fwww.mytoshiba.com.au%2Ffile%2Fdownload%2Fresource%2Ffile%2F25248%2Fsatc50-satpro%2520c50%2520userguide.pdf&ei=hP8qVL7FH8jygwSZtIDwDw&usg=AFQjCNG3BeuYjMmp05rKf6DHmKe2CwfZxQ&sig2=5VtO-__wyjN_V8vBe9na3g&bvm=bv.76477589,d.eXY

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You can manually eject the disc by using a straighten paper clip and insert it into the tiny hole below the drive tray. Push the paper clip in the hole gently and the tray will pop out, then you can pull the tray open till it is fully opened to remove the disc.

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Manually eject the disc tray
  1. Disconnect the power cord and any other cables connected to the console.

    psu_disconnect.jpg

  2. Uncoil a paper clip.

    paperclip.jpg

  3. Position the console horizontally, as you would position a DVD player.
  4. Find the yellow sticker behind the vents on the left side of the console.
  5. Insert the straight end of the paper clip into the eject hole which is located just above the yellow sticker (as shown in the picture below).

    odd-paperclip.jpg

  6. The disc tray should pop out slightly. Pull the tray out the rest of the way with your fingers.


Note If a disc is in the tray, make sure that it is not sticky and does not have a label that might prevent the tray from opening again in the future.

stickerdisc.jpg

If you cannot get the disc tray to open, please see the following article: 906936 The disc drive of your Xbox 360 console does not open

uparrow.gifBack to the top Original Xbox 360 console: How to manually eject the disc trayFirst you need to remove your console's faceplate. Here's how:
  1. Unplug the power and A/V cables from the back of your console.

    pscabledisconnect.jpg

  2. Position your console horizontally, as you would position a DVD player.
  3. While holding your console firmly, push the faceplate away from the console with your thumbs.

    Note You will need to use some force to remove the faceplate.

    pullfrontplatebtm.jpg

    pullfrontplateside.jpg


Manually eject the disc tray
  1. Uncoil a paper clip.

    paperclip.jpg

  2. If your console has holes below the right side of the disc drive, insert the straight end of the paper clip into the hole as shown in the picture below.

    If your console does not have the holes pictured below, skip to step 5.

    manualeject01.jpg

  3. Push the paper clip until you feel some resistance (approximately 1" or 2.5 cm into the hole).

    ejectgearsinsetright.jpg

  4. If you're successful, the disc tray will pop out slightly. Pull the tray out the rest of the way with your fingers and skip to step 9. If the disc tray does not open, try the next step.
  5. Find the two holes below the left side of the disc drive, and insert the paper clip into the first hole on the left.

    ejectmecholeleft.jpg

  6. Push the paper clip until you feel some resistance (approximately 1" or 2.5 cm into the hole).

    Note Make sure you are pushing the gear mechanism and not the metal plate.

    ejectgearsinsetleft.jpg

  7. If you're successful, the disc tray will pop out slightly. Pull the tray out the rest of the way with your fingers and skip to step 9.
  8. If the disc drive is still stuck closed, insert the paper clip into the adjacent hole (to the right) and push again. If you're successful, the disc tray will pop out slightly.
  9. Now plug the power cord into the back of the console. Press the eject button to open and close disc drive. If the disc drive works properly, reattach the console faceplate.

Note If a disc is in the tray, make sure that it is not sticky and does not have a label that might prevent the tray from opening again in the future.

stickerdisc.jpg

If you cannot get the disc drive to open, please see the following article: 906936 The disc drive of your Xbox 360 console does not open
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1. If the CD/DVD drive tray not open.

Open "My computer" windows and select the CD drive . "Right click" onthe CD drive.You will get a pop up windows with the "Eject" option.

If it open that's means the power supply is ok

2. If the DVD drive is not showing on my computer windows or the DVD is not detect the CD/DVD disk

To fix the problem we need to delete the UpperFilters and LowerFiltersregistry key for more details about the troubleshooting step please follow the below link.
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3. After follow the above steps if you still face the same problem then need to contact the local hardware vendor.

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1. Go to your system manager, then hardware option. If you can 'see' that drive(listed under DVD/CD) then it's mechanically ok.

2. Drivers for these can be abrupted quite a bit, easily. Check for drivers at support.toshiba.com

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