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if you plug usb keyboard onto your laptop it will probably turn the touch pad off.
If no other keyboard is attached there is usually a switch to turn off the touch pad.
also if you attach a mouse this may disable the touchpad so you dont move the mouse pointer when you are typing
control panel > device manager > scroll down to mice and pointing devices > if touchpad is listed (may be symantic or alps} highlight and click uninstall. Reboot the laptop, windows will be forced to reload the drivers when it recognizes the device. It may ask you if it can search windows update for a fresh driver, allow it to complete the install. reboot
Has the mouse lock been applied. Press and hold the "FN" key and then press "F9" this should unlock the mouse and touch pad. Failing that try updating the drivers for both using the device manager as I have found that recent updates have disabled my touch pad and I have rolled back the drivers to the previous ones.
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