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My messages in hotmail will not open - PC Desktops

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Check for spyware and malware, try getting combofix.exe or smitfraudfix or some malware remover A GOOD ONE. not just any. lots of malware remover are more problem than they are worth

Posted on Jul 03, 2008

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Unable to access my emails


Which email account ?
Most email users experience that dread of realizing they can't access their messages at some point, but the trick is not to panic.

Microsoft has procedures in place to help you get back into your Hotmail and see what is waiting for you in your inbox.

Check you username and password.
Hotmail passwords are case sensitive, so something as simple as having your caps lock on can keep you from accessing your account.

Double check to be sure you are typing both your username and password exactly how you created them.

Reset your password. If you haven't logged into your Hotmail in some time and suspect you might be using the wrong password, click the "Forgot Your Password?" link on the Hotmail log-in page.

On the next screen, follow the prompts to enter your email address and the given security verification code.

Click "continue" and on the next screen, select the option that allows you to answer your pre-set security question.

This is a question you supplied when you set up your Hotmail account.
After correctly answering the question, you will be prompted to reset your password.

Clear your browser history and temporary Internet folders if you are continually getting a "Page Cannot Be Displayed" message when you log in.

The exact procedure for doing this depends on your operating system and browser.
If you continue to get see this message, it could indicate a problem with the Hotmail server.

Check the status of the network on a site like Down Right Now that reports server problems on popular sites.

Submit a support request on the Windows Live page.
On the Windows Live site, select "Hotmail" under "Standard Services."
A search screen will open that will allow you to check out a variety of Hotmail related support topics.

At the bottom of that screen, choose "get more help" and then "support."
A support form will open for you to complete and submit to the Hotmail team.

You will receive an answer within 24 hours.
Note that you will need a second email account that you can access so that the Hotmail support staff can send you your answer.

Hotmail support
http://support.microsoft.com/kb/316659


Live support
https://support.live.com/?scrx=1

Jan 25, 2014 | PC Desktops

1 Answer

Cannot open my emails


Which email acc.????...
Windows Live Hotmail allows users to view attachments within a Web browser or save them to the system's hard drive.
If Hotmail can't open an attachment, the problem lies with an incompatible file format or Hotmail's automatic blocking service.
You may need new software for opening unfamiliar formats, while blocked files are permanently inaccessible from within Hotmail.
Accessing these files requires action by the sender or forwarding the file to a different email client. Incompatible File Format
Occasionally a sender may attach a file that simply doesn't work with any software you have installed on the system.
Attempting to open the attachment will result in a "Windows cannot open this file" message or similar error display.
Many programs use very specific file formats that don't operate with most other software, such as Photoshop's PSD image files or Microsoft PowerPoint's PPT files.
Ask the sender to convert the file to a more widely compatible format, or install the appropriate software on the system to open the attachment.

Blocked Attachments
Hotmail blocks attachments it believes may contain unsafe or otherwise malicious code.
This includes any and all executable file types, including MSI, EXE, HTML, STC and COM files, along with many others.
Attachments blocked in this way result in a "Windows Live Hotmail has blocked some attachments" message when viewing the email.
While this service does block many real threats to system security, Hotmail may occasionally deny access to an item from a trusted sender.
Unfortunately, these files become permanently inaccessible once blocked by Hotmail, and accessing them requires using a workaround outside the Hotmail application.
Only attempt to access attachments you trust as safe.


Forward Workaround While Hotmail cannot open blocked attachments, it allows users to forward the message with the blocked file still attached.
Send the file to a different email client, and open the attachment using that account instead. Note other clients may have different security measures, but some will still block access to executable files and other potentially harmful data.

Compression Workaround

Ask the sender to package the attachment into a ZIP, RAR or other compressed file format before attaching.
Hotmail will not block any file type located inside a compressed archive.
Both Windows and OS X can create compressed ZIP files, and free utilities such as Zipeg and 7-Zip can create many other types of archives as well.
Some email clients, such as Gmail, will not allow users to send some file formats, even when packaged into an archive file.


http://windows.microsoft.com/en-US/windows7/Compress-and-uncompress-files-zip-files


http://ask-leo.com/windows_live_hotmail_has_blocked_some_attachments_how_do_i_get_around_that.html

Aug 24, 2013 | PC Desktops

1 Answer

The opening window on hotmail has changed and doesn't open


Hi,
1) What computer do you have?
2) What is your internet speed? ( www.speedtest.net )
3) How much RAM is on your computer?
4) Which browser are you using? If Internet Explorer, then try deleting the browsing history and reseting all settings in the Advanced Tab.
5) Isn't Hotmail showing the upgrade to Outlook.com message?
6) When did this start to happen?

Jan 09, 2013 | PC Desktops

1 Answer

Cannot get hotmail.com


Check you username and password.

Hotmail passwords are case sensitive, so something as simple as having your caps lock on can keep you from accessing your account.


Double check to be sure you are typing both your username and password exactly how you created them.


Reset your password.

If you haven't logged into your Hotmail in some time and suspect you might be using the wrong password, click the "Forgot Your Password?" link on the Hotmail log-in page.


On the next screen, follow the prompts to enter your email address and the given security verification code.

Click "continue" and on the next screen, select the option that allows you to answer your pre-set security question.


This is a question you supplied when you set up your Hotmail account.

After correctly answering the question, you will be prompted to reset your password.


Clear your browser history and temporary Internet folders if you are continually getting a "Page Cannot Be Displayed" message when you log in.


The exact procedure for doing this depends on your operating system and browser.

If you continue to get see this message, it could indicate a problem with the Hotmail server.


Check the status of the network on a site like Down Right Now that reports server problems on popular sites.


Submit a support request on the Windows Live page.

On the Windows Live site, select "Hotmail" under "Standard Services."


A search screen will open that will allow you to check out a variety of Hotmail related support topics.


At the bottom of that screen, choose "get more help" and then "support."

A support form will open for you to complete and submit to the Hotmail team.


You will receive an answer within 24 hours.

Note that you will need a second email account that you can access so that the Hotmail support staff can send you your answer.


also you might try this link

http://windows.microsoft.com/en-AU/windows/outlook/account-temporarily-blocked

hope this helps

Nov 13, 2012 | Acer AZ5610U9072 Allinone PC 23' Touch...

1 Answer

I can sign in to Hotmail, but I can't open any of the messages


Windows Live Hotmail allows users to view attachments within a Web browser or save them to the system's hard drive.


If Hotmail can't open an attachment, the problem lies with an incompatible file format or Hotmail's automatic blocking service.


You may need new software installed on your computer IE: adobe . direct x , zip for opening unfamiliar formats, while blocked files are permanently inaccessible from within Hotmail.


Accessing these files requires action by the sender or forwarding the file to a different email client.


Incompatible File Format


Occasionally a sender may attach a file that simply doesn't work with any software you have installed on the system.


Attempting to open the attachment will result in a "Windows cannot open this file" message or similar error display.


Many programs use very specific file formats that don't operate with most other software, such as Photoshop's PSD image files or Microsoft PowerPoint's PPT files.


Ask the sender to convert the file to a more widely compatible format, or install the appropriate software on the system to open the attachment.


Blocked Attachments


Hotmail blocks attachments it believes may contain unsafe or otherwise malicious code.

This includes any and all executable file types, including MSI, EXE, HTML, STC and COM files, along with many others.


Attachments blocked in this way result in a "Windows Live Hotmail has blocked some attachments" message when viewing the email.


While this service does block many real threats to system security, Hotmail may occasionally deny access to an item from a trusted sender.


Unfortunately, these files become permanently inaccessible once blocked by Hotmail, and accessing them requires using a workaround outside the Hotmail application.


Only attempt to access attachments you trust as safe.

Forward Workaround


While Hotmail cannot open blocked attachments, it allows users to forward the message with the blocked file still attached.


Send the file to a different email client, and open the attachment using that account instead.


Note other clients may have different security measures, but some will still block access to executable files and other potentially harmful data.


Compression Workaround


Ask the sender to package the attachment into a ZIP, RAR or other compressed file format before attaching.


Hotmail will not block any file type located inside a compressed archive.

Both Windows and OS X can create compressed ZIP files, and free utilities such as Zipeg and 7-Zip can create many other types of archives as well.


Some email clients, such as Gmail, will not allow users to send some file formats, even when packaged into an archive file.


Hope this helps

Nov 04, 2012 | PC Desktops

1 Answer

I can't open my messages in Hotmail


Make sure your browser is up to date. Also check for java updates.

Nov 04, 2012 | HP PC Desktops

1 Answer

I usually go to my bookmarks and click on windows live to get my hotmail page and then i put in user name and password but nothing happens now what should i do



Check you username and password.

Hotmail passwords are case sensitive, so something as simple as having your caps lock on can keep you from accessing your account.


Double check to be sure you are typing both your username and password exactly how you created them.


Reset your password.

If you haven't logged into your Hotmail in some time and suspect you might be using the wrong password, click the "Forgot Your Password?" link on the Hotmail log-in page.


On the next screen, follow the prompts to enter your email address and the given security verification code. Click "continue" and on the next screen, select the option that allows you to answer your pre-set security question.


This is a question you supplied when you set up your Hotmail account. After correctly answering the question, you will be prompted to reset your password.


Clear your browser history and temporary Internet folders if you are continually getting a "Page Cannot Be Displayed" message when you log in.


The exact procedure for doing this depends on your operating system and browser.

If you continue to get see this message, it could indicate a problem with the Hotmail server.


Check the status of the network on a site like Down Right Now that reports server problems on popular sites.


Submit a support request on the Windows Live page.

On the Windows Live site, select "Hotmail" under "Standard Services." A search screen will open that will allow you to check out a variety of Hotmail related support topics.


At the bottom of that screen, choose "get more help" and then "support." A support form will open for you to complete and submit to the Hotmail team.


You will receive an answer within 24 hours. Note that you will need a second email account that you can access so that the Hotmail support staff can send you your answer.




hope this helps

Oct 03, 2012 | PC Desktops

1 Answer

Have just switched to Firefox 3 from IE. My hotmail emails won't open and a 'loading' message appears


Please delete all the Temporary files, Temporary Internet files, Empty Recylce bin. Then reboot your PC.
Check out again if the Hotmail open or not.
Dont vote till you reach to solution. Let me know the Operating system, Firewall, Antivirus present on PC.
Thanks, Fix it Out

Nov 14, 2008 | PC Desktops

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