Question about Arris SB5100 SURFboard DOCSIS 2.0 Cable Modem (50120900100)

1 Answer

System can't Install the MODEM Drivers

Hi Experts,

I Have a, lenova Laptop. Recently i took Cable Modem Connection (8mbps) with Motorola SB5100 SURFboard DOCSIS 2.0 Cable Modem. I did all the requirements (i.e plugged all the cables at exact places). I am getting a problem when i try to plug the USB it should ask for drivers installation. My system didn't ask for any installation process. Later i tried in different way, system showed the installation window but at last it is showing Installation was unsuccessful.

My system Status. 2 OS, (windows xp, windows 2003)
Windows 2003 D:\ i loaded SAP (in SAP i did Microsoft Lookback Adapter for single PC network)
windows XP c:\

i am trying internet connection in XP.

Please guide me to solve my problem.

Upendra.
parveendra@gmail.com

Please


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  • Anonymous Aug 27, 2008

    i have no drivers for modem modelsb5101e

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  • 13 Answers

You would need to install the USB drivers from the Motorola disk as windows does not have these USB drivers natively.

Posted on Aug 17, 2008

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http://broadband.motorola.com/consumers/products/SB5100/downloads/542708-001-install-utility-b.exe

Hope this helps you on your journey

Let me know if you have anything else.

I also would recommend you use ethernet since you do not have to install any software to make it work.

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Please Rate

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