Question about LG enV VX9900 Cellular Phone

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Big black dot on main screen

I just got my LG ENV (silver) at the end of March 2008 and i have had nothing but problems with it. First. The outside screen has these weird lines going down it. They showed up out of the blue. Now. My main screen had a huge big black dot that takes up 1/2 of my screen. So I cannot read my text msg's unless they are on the front screen but then there are obnoxious lines, that appear to be worsening. Any suggestions on how to get rid of the black dot.

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Well...unfortunately that cant be fixed. you can try a software flash, which would just require that u take it to a vzw direct store, and back up ur memory because it could be erased. otherwise, ur phone has a 1 year warranty, take it to a store or call tech support to get a replacement.

Posted on Jul 06, 2008

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Posted on Jan 02, 2017

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Hey,
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If you have warranty maybe that would save you, but im not sure does warranty repair something caused by the user.

Mar 09, 2008 | LG enV VX9900 Cellular Phone

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Have you tried opening the camera's lens protector? I know it sounds silly, but it took me a while to figure out... Turn the Silver ring (with 3 dots) clockwise to open the protector, turn it counter-clockwise to close it. Keep it shut when not in use to protect the lens.

Did that help?

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Not sure what is wrong here. Obviously you or someone else has been playng with the settings of the phone and have changed things. Nothing is broken so nothing needs to be fixed.

Go into your; "Tools and Settings" Select "Display Settings" and you can schange things back in there

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