Question about Dell E173FP 17" LCD Monitor

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Monitor turn on but only a black background appears

I had the same problem as many that when turning on the monitor I only got a black screen and a turn on bottom blinking green. After, reading some solutions I open the monitor and found that a hard white substance was covering a transistor but I couldn't see where it came from so I carefully removed it from the transistor and now the turn on button just turn from green to orange but the black screen remains. Please, what to do.Thanks

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  • bethllobete Aug 06, 2008

    it only showed a black background and the power button turned orange once i turn it on. i haven't done anyting yet since i have no idea how to deal with it.

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I changed the 4 transistors for my dell 17" monitor and it worked great for 2 days. it then start smoking so i unplugged it and took it a part. 1 of the 4 transistors looked fried??????? what could be causing this problems????? do i have to change the caps too?? or a fuse???

would appreciate some help.

thanks,
Jason
claytonmarsh@yahoo.com

Posted on Jul 26, 2008

Is that white substance heatsink greese that's been burned up or the transistor fried with some melted tape?

Posted on Jul 19, 2008

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Monitor STFC (Self Test Feature Check)
* Turn off the monitor
* Plug the monitor power cord directly into the wall socket to remove any surge protectors or APCs from the troubleshooting equation
* Unplug the monitor video cable from the back of the computer
* Turn on the monitor
* The floating dialog box should appear on screen against a black background. If the issue appears during the STFC, the monitor is defective. Get it replaced.

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* Turn off the monitor
* Plug the monitor power cord directly into the wall socket to remove any surge protectors or APCs from the troubleshooting equation
* Unplug the monitor video cable from the back of the computer
* Turn on the monitor
* The floating dialog box should appear on screen against a black background. If the issue appears during the STFC, the monitor is defective. Get it replaced

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Monitor STFC (Self Test Feature Check)
* Turn off the monitor
* Plug the monitor power cord directly into the wall socket to remove any surge protectors or APCs from the troubleshooting equation
* Unplug the monitor video cable from the back of the computer
* Turn on the monitor
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Try this:

Turn the monitor on. Make a background picture of a black and white checkerboard pattern.

Press and hold the 1, up and down buttons. A small icon will eventually show on the display and the monitor will do a white ballance.

It can be hard to get the monitor to do this sometimes. Just keep trying until it works.

Note, you should open the monitor and look at the caps in the power circuit. They may need to be replaced. Better now than later.

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Hi,
First, verify the monitor is functional.
Monitor STFC (Self Test Feature Check)
Turn off the monitor
Plug the monitor power cord directly into the wall socket to remove any
surge protectors or APCs from the troubleshooting equation
Unplug the monitor video cable from the back of the computer
Turn on the monitor
The floating dialog box should appear on screen against a black background.
If the issue appears during the STFC, the monitor is defective.
What are the results please?

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Hi Gaz,

First, verify the monitor is functional.
Monitor STFC (Self Test Feature Check)
Turn off the monitor
Plug the monitor power cord directly into the wall socket to remove any surge protectors or APCs from the troubleshooting equation
Unplug the monitor video cable from the back of the computer
Turn on the monitor
The floating dialog box should appear on screen against a black background.
If the issue appears during the STFC, the monitor is defective. What are the results please?


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Self-Test Feature Check (STFC) Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
  1. Turn off both your computer and the monitor.
  2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove Analog (blue connector) cables from the back of computer.
  3. Turn on the monitor. The floating 'Dell - self-test Feature Check' dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains green and the self-test pattern will scroll through the screen continually.
  4. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system; your monitor is functioning properly.

Thanks
proton

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