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My zune just died it will not turn on or nothing only had until christmas of 07. i can't reset it nothing happens.

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  • frankmpayne Sep 18, 2008

    my zune turn off and will not turn on

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My name is frank. my zune turnd off but it will not turn on. the battery is full and i tride everything.

Posted on Sep 18, 2008

  • frankmpayne Sep 18, 2008

    my zune will not turn on

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Press up and the back button at the same time for about ten seconds. This should reset your zune.

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I know hoe u can fix it up but itll erase everything first.
1. hold the back and up key to restart.
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Check the Lock button. Push it all the way to the right, then all the way to the left. I'm continually having to do that w/ mine, even when the orange Lock symbol ain't showing.
What do you mean by "tried to reset it"? By holding the Back button (on the left) and pressing the top of the Control Pad until you get the Zune logo?
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It happens to my Zune often. Don't Worry. Reset your zune. Now hold the back button while holding the upper part of your touch pad, when it starts to reboot immediately connect it to your computer. Continue to restart your zune again and again (i.e back and upper part of touch pad) and keep on unplugging and plugging it to your computer. It will work out. I'm SURE. This happened to me, I tried this method and it worked but after I restarted the zune 4 times!!!

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This is how this problem should be resolved:

  1. Disconnect your Zune from USB and AC power sources.
  2. Because the player is frozen, its battery will drain—this is good. Wait until the battery is empty and the screen goes black. If the battery was fully charged, this might take a couple of hours.
  3. Wait until after noon GMT on January 1, 2009 (that's 7 a.m. Eastern or 4 a.m. Pacific time).
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Reset Zune: Press and hold the back button while pressing up on the control pad.
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Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!
If this helps Rate this a FIX-YA.

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Listen everyone this is what happened to me and what I did. Let the battery drain completely (unplugged from computer). It usually takes 5 to 6 hours to drain completely.
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I figured out the solution by just getting upset.
Hold the Back arrow (<-) and Up on the touch pad and it will restart the Zune. This works for the 8gig and 80gig Zune.

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Hold power slider for 10-15 seconds.
User's manual/help here:
http://www.zune.net/en-us/support/usersguide/default.htm

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