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I purchased a GE DECT 6.0 Model #28871 telephone for my mother. When she is on a call there is a tone (like someone pushing a key on the keypad) that interrupts the conversation. It typically starts approx. 1 minute into the conversation and may reaccur again in 30 seconds or soand then at intervals varying from several seconds to a few minutes. This "tone" can be heard by both people on the line and there is a momentary interruption in the conversation. This happens while talking on the base unit and while the person is stationary (not moving around). I have read the manual and troublshooting front to back and am at a loss as to the cause!

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  • Anonymous Jul 04, 2008

    I have exactly the same problem and because GE support is useless I will be returning the phone.

  • gcds Jul 16, 2008

    Yes, we have a very similar problem. It rings once and the caller hears a horrible screeching sound. Then person being called hears the one ring and then it stops ringing. The call goes into voice mail.

  • browser47 Jul 20, 2008

    Exactly the same issue - sounds like a second call coming in with Call Waiting, but there is no call waiting on the line.

  • teriandsteve Aug 08, 2008

    I have the same problem too! And the new problem is ""00 and 5E" is flashing and we cannot stop it! I will be taking this phone back to the store! What a complete disappointment.

  • srmas49 Aug 13, 2008

    Yes! I Keep on thinking the other party is getting a call. Now I know. What happens with my unit also is that when I get a call the Caller ID shows the right number of the caller but the name of whomever made the prior call. Does this happen to you too?

  • cymbalmaker Sep 30, 2008

    Me too - same problem m- TWICE - I took the first telephone set back to

    Future Shop. They replaced the unit. We thought it was a "one of" problem. Got home - hooked the second one up and again - the same clicking problem. I went back into the store - to tell the story - the chap there had sold several of these telephone without any problems. He suggested we hook the telephone up at someone else place - we did - it still clicks.

  • route21 Feb 02, 2009

    when a caller calls the answering system will not come on it go to a voice that say mail boxs full cannot leave message hoe do you clear it

  • Anonymous Mar 19, 2009

    base unit clicks at random intervals interrupting the conversation, this is the second unit behaving exactly the same.



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I was having similar problems. i called my telephone/internet service provider. they suggested putting a filter on the phone line. now my reception on my ge phone is perfect but the phone's answering machine no longer works.

Posted on Sep 19, 2008


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