Question about HP Photosmart M525 Digital Camera

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Hp M525 repair needed

My on/off button sunk in, and I can't turn it on now. Do you do these kinds of repairs?

Lisa Guia

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  • 5 more comments 
  • macsac1 Aug 02, 2008

    My on/off button is stuck too. Is there a recall for this problem? The camera is less than a year old. Don't buy HP!

  • Anonymous Aug 10, 2008

    my camera have

  • Anonymous Aug 26, 2008

    The same thing happened to our camera. After taking the camera apart, I believe the switch is broken. The switch has a T-shaped hinge that attaches inside the camera's case. This allows the button to rock back and forth, hitting the button on the circuit board. If the T-shaped hinge break. there is nothing to rock the button back, therefore the button stays in. I have not found anyplace that will sell a replacement button. I might try Superglue it back.

  • bioncia Oct 02, 2008

    My Button sunk in and now the button has completely came off!! I have no idea where i can go to get it fixed!

  • kkcraig Nov 01, 2008

    I have the same problem with my camera.The on/off button broke and can't fix it.This camera is only 1 yrs old.what can we do

  • Anonymous Nov 16, 2008

    i have the same problem now i can even use it i dont recommend this camara

  • seavo Apr 02, 2009

    I have same problem with the buton, nice solution , but how to remove the plastic back from  the M525 Digital Camera???



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My wife brought this camera home from work for me to look at. It had the sunken/broken power button problem.  The T-shaped hinge was broken where it connects to the power button section. I couldn't see any way to glue or repair it that would be strong enough so I came up with an alternate fix.
The actual power switch is below the broken button, just a touch below the "ON/OFF" text. I decided to make a button that pushed the switch directly rather than pivoting like the original.
I needed a push-button shaped object with a shoulder on it (so it wouldn't fall through the hole I was going to drill in the back). I ended up using a small green LED (3mm size I think). I drilled a hole big enough for it to move but not so big it would fall through. I cut the leads off flush with the body and sanded them flat. The hole I drilled lines up with the little bump on the original plastic switch piece.
So I put the LED in place, the original plastic piece over it and added a little bit of self adhesive felt (that you would stick on the bottom of something to protect your furniture) at the top where the silver button is (just to keep the original button from sinking inward). I put the back on the camera and checked that the power button clicked nicely. It did so I put the camera back together and it's as good as new. 
And it has a snazzy green power button now.
So if you are handy you can probably fix the camera yourself.
Good luck - Greg

Posted on Sep 07, 2008

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Unscrew 6 silver screws (incl 1 under usb port and 2 inside battery compartment- do not touch door screws) with a small magnetized phillip screw driver. Slide the dark L shape rim with the picture shooting buttons 1/16 in away from the hand strap to unhook the case locks and lift it out - be careful not to break the 2 locking hooks at the center near the flash and the on/off button. Lift the front cover away from the lens. Unscrew 1 silver screw inside and 3 black screws that hold the assembled camera and lift it out the back cover. The swinging on/off button can be examined now. The toggle small round button on the motherboard is unlikely to get damaged. Most likely the T shape hanging button might drop out of its housing due to a damaged hook most likely bent. Remove the back cover, use a small solder gun to slightly heat the hook and straighten it back. Re-assemble in a reverse instruction. This should restore the power button function. Good luck.

Posted on Apr 28, 2009

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In our case the T-shaped hanging on/off button had failed and would push in without turning the camera on or off. After taking the camera apart per toolowwtogo's memo and reading greg555's memo about drilling a hole in the back of the camera for a new button to push the switch on the circuit board, we made the following fix. As the T-shaped switch button was still in one piece, although too weak to do its job, a 1/16" hole was drilled in the camera back under the bump on the T-switch button. When everything was reassembled a gentle push of a bent paper clip through the hole is all that was needed to turn the camera on and off. The bent paper clip was clipped to the camera strap to keep it handy.

Posted on Sep 01, 2009

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I thought it was my battery case, but maybe it is the power button too. I have not found anybody that works on HP cameras, I was told that the parts are impossible to get. After calling the help Center in India I understand why nobody fixes HP cameras. I suggest never to buy HP products as I have found they have no support.

Posted on Sep 19, 2008

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