Question about Frigidaire GLTR1670A Front Load Washer

1 Answer

Front load fabric softener dispensing

My machine is not dispensing the softener..how do I repair this?

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  • 5 more comments 
  • ksuarezpdo Aug 22, 2008

    fabric softner is still full when the wasd is over.

    I have takin out the dispencer and eveything and it still dose not work

  • weiner64 Sep 16, 2008

    I have cleaned the drawer, it's clean - everything else dispenses but the fabric softner. Please advise. M# GLTR1670ASO S# XC31312778

  • 7bakers Oct 08, 2008

    I have the same problem with the fabric softener dispenser. Mine is a Frigidaire Galaxy Series. Help.

  • Anonymous Jan 07, 2009

    Model # GLTF2940FS3

    Serial # XC62504833

    The fabric softner does not dispense. I have cleaned the drawer and also used a toothbrush to clean the holes at the top of the washer above the dispenser.

  • kharma562 Feb 05, 2009

    same problem and have soaked, cleaned, even removed measre drawer still DOES not work. Washer is only 3 months old this is insane

  • vicky smith Apr 08, 2009

    my zanussi washing machine doesn't dispense softener. the drawer fills with water, but the softener & water remain in the drawer @ the end of the cycle. i've taken the drawer out & washed it, to no avail. any ideas?

  • vicky smith Apr 08, 2009

    my zanussi washing machine doesn't dispense softener. the drawer fills with water, but the softener and water remain in the drawer at the end of the cycle

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  • 161 Answers

Try to clean it out. Pour very hot water over it. It's probably just gummed up. This happens. Is it a drawer type thing. Remove and soak if possible. I need more information before I can help you further. Model, Brand etc.

Posted on Jul 03, 2008

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1 Answer

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Hello - There are several things that could cause the fabric softener to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is fabric softener? If it is fabric softener, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the fabric softener dispenser with water. The fabric softener dispenser fills while the washer is filling for the rinse cycle.

When the washer begins to fill for the rinse cycle, the fabric softener solenoid is energized and water flows into the fabric softener dispenser cup. When the cup is full the water siphons out and softener and water flow into the tub.

If the liquid in the fabric softener dispenser is pure softener you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the softener solenoid and a volt meter is required.

If the liquid in the fabric softener dispenser is water you probably need to clean the dispenser cup. **** will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the softener and overflow the dispenser cup and run into the tub. The instructions for cleaning the dispenser should be located on page 43 of the use and care guide that came with the washer.

If you don't have the use and care guide these instructions will help. Open the dispenser until it stops. In the left rear corner of the dispenser, there is a release that is labeled push. Press down on the push area and you can slide the dispenser drawer out.

Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.

To test the siphon action slowly pour water into the fabric softener compartment. When the water level goes above the maximum line stop pouring. The water should all drain out.

Hope this information proves to be helpful however if it is ineffective please contact a professional to move forward accurately.

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HI. your model has a dispenser solenoid for the fabric softener dispenser on this unit. If the solenoids are out or malfunctioning, it will render the dispenser useless. i recommend checking the solenoids on the fabric softener dispenser for continuity. The resistance should be 1100+- 7%. replacing this blown solenoid will fix this issue. Remember. the dispenser valve will not function without a working solenoid.


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