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CD-RW/DVD-ROM drive won't access CD/DVD in drive

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Are you getting any power on the cd drive ?
If you do. Are you able to read any data cd disk ?
If it dosn't read any cd disk.
Try to use another cd drive.

Posted on Jul 03, 2008

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Posted on Jan 02, 2017

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1. check your system meets the requirements for your device:
• Minimum system requirements: 800 MHz Intel® Pentium® III
processor or equivalent, 1.6 GHz Intel® Pentium® IV processor or
equivalent recommended (Actual drive performance depends on PC
configuration)
• 128 MB RAM (256 MB RAM recommended for video editing)
• 1024 x 768 video resolution with a minimum of 16-bit color required
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• Operating system compatibility: Microsoft Windows XP/2000
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double-sided DVD-RAM (2.6 GB single-sided/5.2 GB double-sided
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• Device read media compatibility: DVD-ROM, DVD+R, DVD+R DL,
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single-sided/9.4 GB double-sided DVD-RAM (2.6 GB
single-sided/5.2 GB double-sided media not supported), CD-R,
CD-RW, CD-DA, CD Extra, CD-ROM (Mode 1 - Yellow Book),
CD-ROM/XA & CD-I Ready (Mode 2/Form 2 – Green Book),
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data taken from http://h20426.www2.hp.com/product/opticaldevices/sg/en/pdf/dvd940i_dataSheet.pdf

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