Question about Dell Microsoft Windows XP Home Edition

1 Answer

Blue window of death

Code c000021a, and cant get by it to boot up, tryed just about everything. The windows disk and restore arent working. any ideas?

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  • Shirley Downs Woods
    Shirley Downs Woods Nov 29, 2008

    MY BLUE WINDOW SHOWED UP AFTER I DID THE THE DOWNLOAD SERVICE PACK 3. WHATS UP WITH THAT IT CAME FROM MICROSOFT I HAVE TRIED VERY THING, ITS BOOT UP AND CAN DO WHAT I WANT BUT WHEN I CLOSE DOWN THATS WHEN I GET THE ERRORS, AND HAVE TO START IN SFE MODE. VISTA

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  • 16 Answers

There are two things to consider:
1) Your hard disk might be destroyed or have reached its lifespan.

2) Your operating system was corrupted.

Try changing your existing hard disk with another one. If it reboots and starts the operating system installed on it then it is presumed that the other one is destroyed.

Posted on Jul 03, 2008

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