Question about Creative Labs Zen MicroPhoto MP3 Player

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Zen MIcro Stuck and wont work or be recognized by computer

My Zen Microphoto its stalled i can get it to the restore menu, no matter what I do Format, Reboot, etc. still gets stall, try to reload the firmware but my computer does't recognize it's connected. please advise

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  • leivatobeave Feb 23, 2009

    My player won't format, reboot or anything. Tried reloading formware and also no good.

    Any ideas??


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Hello,

Doesthe hard drive still spin? After powering it on, put it up to your earto listen. If there is no noise at all, or a smooth and steady spinningsound, that indicates your hard drive is fine and your motherboard hasfailed. If you hear clicking noises that keep repeating, this indicateshard drive failure.

When you try Format, does it say "Harddisk Problem?"

For more detailed instructions on how to troubleshoot your Zen, click here

Posted on Aug 20, 2008

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