Zen MIcro Stuck and wont work or be recognized by computer
My Zen Microphoto its stalled i can get it to the restore menu, no matter what I do Format, Reboot, etc. still gets stall, try to reload the firmware but my computer does't recognize it's connected. please advise
Re: Zen MIcro Stuck and wont work or be recognized by...
Doesthe hard drive still spin? After powering it on, put it up to your earto listen. If there is no noise at all, or a smooth and steady spinningsound, that indicates your hard drive is fine and your motherboard hasfailed. If you hear clicking noises that keep repeating, this indicateshard drive failure.
When you try Format, does it say "Harddisk Problem?"
For more detailed instructions on how to troubleshoot your Zen, click here
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I had the same problem with my creative micro. Do you still have the CD-ROM that came with the mp3? If so just download the creative software from the disc then restart you computer, you computer should see it after that. It worked for me... I even used the wrong disc, I've had both Micro and Micro Photo mp3s, and i still had the CD-ROM for the microphoto.
How did you get your Microphoto to charge after it crashed? I cant seem to figure this one out. I even have a new battery for it, but it wont turn on at all.
I turned on my Zen MicroPhoto and it was frozen on one song so I restarted my zen.So I finally managed to get it into recovery mode. I cleaned it up, then I had no choice but to format it, and then I deleted the firmware because I had downloaded the new one and figured I could just put it into my mp3 player and it would work. But now no matter what I do, I can not get it out of recovery mode and the computer says it isn't connected even though the player's screen says it is. What do I do???
Hi! I think you should try this (i've already tried it and it works):
1- Unplug your Zen from your Computer.
2-Turn off your Zen (if you can't do it, press the "Reset" button)
3- BEFORE turning on your Zen, press your "Play" button and hold it while you turn on.
4-When a format menu appears, select the "Format All" option (you'll loose all your Zen data).
5-When the format menu reapears, select the "Reboot" option and listo!
You have your Zen as new and should not have problem. Good luck!
Try flashing the firmware first, if it won't communicate with the pc, try another pc. If it is still stuck you may need to replace the HD. I had the same problem after replacing the HD I was able to flash the firmware and get working.
Solution ID # 4794 from creative site
ZEN Micro and ZEN MicroPhoto
1. Make sure that the battery is charged.
2. Detach the ZEN Micro or MicroPhoto from the PC, and ensure that it is turned off.
3. Remove the battery.
4. Move and hold the Power button to the Power On position and re-insert the battery to the ZEN Micro or MicroPhoto. Hold the Power button until the Recovery Mode appears.
The following options will be displayed:
-Clean Up : Scans the player and removes invalid links from its music library.Does not affect music files themselves.
-Format (All):Caution! Erases all content!Save a copy of your player's content before formatting.
-Reload OS/ Firmware : Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.