Question not 100% clear.
1) The pump is not working? Does the pump make a noise? if pump is not working full-time, it can cause delay in arrival.
If pump motor is suspect, and outlet has power, then check override switch located on timer. Set override to Timer, move some of the trippers outward, then manually rotate timer dial until pump turns ON. http://waterheatertimer.org/images/IMG_9325-grundfos-timer-800.jpg
If no noise is detected, or noise stops and starts, or seems strained, or if pump is hot, then pump motor may have burned out.
2) If pump is working, and makes noise like a humming sound, and pump motor is not hot, but hot water is not circulating, then unplug pump so it will not overheat and burn up.
Disassemble the pump and cross-over piece. Clean piping with white vinegar or CLR. Do not soak in CLR or it will damage seals. Rinse parts thoroughly. Reassemble and see if problem is resolved.
If pump is vibrating, then suspects include sediment and/or air inside line, and this can be resolved by cleaning as described. Also install air vent to increase life of pump.
3) Other causes for hot water delay at faucet are crossover.
Crossover can be caused by bad single-handled faucet cartridge, and/or by clogged-or-failed check valve on cross-over piece on grundfos.
This type of problem lets cold water enter hot line, and causes delay in arrival of hot water. Clean-or-replace the grundfos cross-over piece, and replace bad faucet cartridge.
Open following link for testing instructions:http://waterheatertimer.org/Crossover.html
Add a comment for more help.
Take a moment and rate answer for accuracy:
And take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.