Question about Gateway GT5032 (827103078121) PC Desktop

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GT5032 W/XP Media Edition

When I started the computer up, the light on the harddrive came on and is solid yellow. The turn on (power button) is blue and the lights for the DVD and CD are sporatically blinking green. I did not hear the one beep that occurs when the computer first starts. I have a blank screen. I unplugged the computer from the wall, held in the power button for 10 seconds, released then plugged back in. Power came on and computer started normally.

I was thinking it was in hibernate, so I disabled the hibernate feature, turned off the computer, and now it will not boot up. The fans are running and I think the harddrive is running, but nothing happens. The light for the HD is solid yellow. This time, I did a hard shut down. Once the computer was off I unplugged it from the wall, waiting about 10 seconds, and plugged it back it. I did not hold down the power button this time. The computer started automatically even though it was turned off before I unplugged it.

I can not find the power supply light on the back of the computer. I can't see where it's located. I can hear the fan on it running though.

I then opened up the computer, and removed all the memory sticks, and put them back in. I unplugged everything and replugged them back in, thinking maybe something was loose. I restarted, and no change.

If this is confusing, I apologize. It was running fine last night, and was turned off normally. We had no power surge or any outage and we do have it connected to a surge protector.

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  • jj-thompson Jul 04, 2008

    Thank you Shakydogg. I did what you said, but it still doesn't work. I took the harddrive out and hooked in on my other computer, and it works fine, so I know the HD is fine.



    I turned off the computer, turned it back on, and get a solid yellow light. It always blinks while the computer is booting until this issue came up. Would you know what that is telling me?

  • jj-thompson Jul 06, 2008

    I decided to take in the computer to have it checked. I found out that the motherboard is shot. Just thought I'd pass that info along in case anyone else has the same issues I had. Thanks for the help though. I appreciate it.

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Try unplugging and opening the PC and removing the mainboard battery. *It's about the size of a quarter, a little thicker though" Hit the power button about 5 times. (Mind you this will reset ther board to factory settings and you will have to go into set-up and set the time back) plug the pc back up and you may be in buisness.
Hope this helps!

Posted on Jul 03, 2008

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Posted on Jan 02, 2017

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