Go to "Control Panel" then to "Add & Remove Programs" look for that "HP Redirecter" and uninstall it. It will be very obvious which one it is, also if you see any other "Redirecter" in there uninstall them as well.
Hope this helps.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Yeah I know. I logged on to my account and when I did, it kept loading and loading and then I cut the page and when I tried to go back to the home page, it said error on the top of the page giving me this thing: An error occurred while processing your request.
Maybe because for using too long or something else but I hope it comes back soon /.\
Also, Go into Options/Settings of your web browser and delete your cookies and delete the cache, close the browser completely and then re-open the browser and try again. Sometimes cookies get corrupted and cause problems with logging in.
Fortunately for you, it is with fair certainty that the power supply has failed and despite the custom form factor, aren't that costly to replace.
Once you have the supply, it will be a fairly simple DIY swap.
Another bit of luck is that they are not only cheap but readily available:
eBay listing page
If you are concerned by unfamiliar tasks, take a few digital photos of the wiring placement for the supply to which you can refer if you get confused.
For windows XP & Vista
Check the function after every step.
Step One: Power Cycle with printer 1. Use the On/Off power button to turn off the printer. 2. Disconnect the USB cable from the rear of the printer. 3. Disconnect the power cable from the electrical outlet. 4. Allow the printer to sit for at least 30 seconds. 5. Reconnect the USB cable. 6. Reconnect the printer power cable. 7. Turn on the printer using the On/Off power button on the printer Step Two: Disable DEP (Data Execution Prevention). Disable the Data Execution Prevention in Windows Vista and check by following the below steps: 1. Click on Windows Icon. 2. Control Panel->System->Advanced System Setting->Performance->Settings->Data Execution Prevention It needs to be set to "Turn on for essential windows programs only", which is the default. If you set it to "Turn on for all programs except those I specify", then the all-in-one driver stops working and you get blank pages. Alternate Option for DEP ------------------------------------ Right Click on My Computer. Select Properties, under the Advanced tab. Properties --> Settings --> Data Execution Prevention. Step Three: Check the option of Separator page. Please refer the below mentioned web link for better understanding the steps with graphics. http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01449854 Note:Clicking the link may give an error indicating it is invalid.If this occurs, copy the portion of the address on the remaining line(s) and paste it at the end of the address showing in your browser until the complete address. Step Four: Print directly from printer Spooler bypass *********************
Click on Windows Icon
Click on Printers.
Right Click on HP Officejet All-in-One printer.
Click on Printer Properties
Click on Advanced Tab
Click on the option "Print Directly to the Printer"
This generally indicates a driver error. Download and run the Scan Diagnostic utility
Download the HP Scan Diagnostic utility .
When prompted, select Open or Run to start the download and run the installer, and then follow the on-screen instructions.
Try the scan again.
The Scan Diagnostic utility checks the physical connection between the device and the computer and address the issues with the following components of the scanning software:
PML (Printer Management Language)
Yellow DOT4 entries
HP Digital Imaging Monitor
Multiple HP Digital Imaging Monitors
If an error condition is identified with any of these items, a red X ( ) appears next to the item. If there is no error condition, a green check mark ( ) is displayed next to the item. The utility is equipped with a Fix button to correct the error conditions. Run the Unexpected Internal Error and Communications Failure patch
Download the patch for HP Image zone/photo, imaging unexpected internal error and communications failure.
Double-click the patch to install it on the computer.
Try the scan again.
Try scanning without HP Imaging software Try to scan with the built-in feature of Windows operating system called Windows Image Acquisition (WIA). To perform a WIA scan, follow these steps.
Make sure the product is turned on.
Click Start , and then click Control Panel .
Click Printers and Other hardware , and then click Scanners and Cameras .
Look for an icon for the product.
If there is not an icon for the product, click here to uninstall and reinstall the software .
If there is an icon for the product, click the icon, and then follow the on-screen instructions to scan images or documents to the computer.