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How can I repair this msg?. I'm Running windows vista ultimate my notebook is a Asus G1s gaming notebook and this msg comes up everytime I start the computer.How do I fix it? the msg is " Load MSNHOOK.DLL fail " Please can 1 of your experts help.

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  • lam69 Jul 03, 2008

    How can I repair this msg?. I'm Running windows vista ultimate my notebook is a Asus G1s gaming notebook and this msg comes up everytime I start the computer.How do I fix it? the msg is " Load MSNHOOK.DLL fail " Please can 1 of your experts help.

  • lam69 Jul 04, 2008

    Comment by lam69, posted on Jul 03, 2008
    How can I repair this msg?. I'm Running windows vista ultimate my notebook is a Asus G1s gaming notebook and this msg comes up everytime I start the computer.How do I fix it? the msg is " Load MSNHOOK.DLL fail " Please can 1 of your experts help.
    Solution #1posted on Jul 03, 2008

    ohms

    Rank: Wiz
    Rating: 81%, 115 votes

    Greetings,

    Do you have any MSN application that is set to run automatically when the computer starts ?

    Disable it if you don't need it.

    I have done both of the instructions as of above but I still have the problem of the load msnhook.dll fail on start up and I did not have to disable msn application it was not on at all.

    Has anyone else got a solution.

    Thanking you,

    Tony.

  • lam69 Jul 05, 2008

    Hi Mark Thank you very much. I followed your instructions and it's working fine now. Really appreciate it, thank you again, Tony.

    I do want to ask you for your help on another issue. My Asus Live update comes on telling me that I should update, when I go to update I can see it downloading but it can download for 2 hours but nothing happenings. I'm hoping you have a solution for this issue.

    Kind regards,

    Tony.

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First, do a full system scan with your anti virus software. Next, uninstall and then reinstall your Anti Virus software again. This usually occurs after a definition update, which identifies your Direct Console as a Trojan threat. Reinstalling the Anti virus usually resolves the issue..

Posted on Jul 04, 2008

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To fix this you will need to go into your anti-virus/anti-spy-ware program and add the path to the Asus Direct Console folder, as well as the paths for LCMP.exe and MSNHOOK.dll to the exceptions.
After doing this, download the latest Direct Console (also goes by other names like Direct Messaging, version from the appropriate Asus site and do a repair install to put the msnhook.dll file back (or just restore it from the virus vault). Reboot and the message should be gone and Direct Console should be running and properly functioning.
Hope that helps........

Posted on Jul 04, 2008

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Greetings,

Do you have any MSN application that is set to run automatically when the computer starts ?

Disable it if you don't need it.

Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.

Posted on Jul 03, 2008

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Is the msnhool.dll file there or missing?
it should be in C:\Program Files\ASUS\ASUS Direct Console

Posted on Jul 02, 2008

  • Ekse Jul 02, 2008

    you may have to add the file into your antivirus / firewall exception list so it can be loaded if they are blocking it.

  • Ekse Jul 02, 2008

    If Direct Console fails to start those features will not function correctly or at all. The solution is to add the directory C:\Program Files\ASUS\ASUS Direct Console to the exception list in your anti-virus software

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