Question about GE WPGT9360EPL Top Load Washer

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Agitates forward but not reverse.

Maytag LAT8506AAE does not agitate in both directions. Can manually spin agitator clockwise, counterclockwise with some effort.
Please advise troubleshooting steps.

Thank You.

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Lower gear box coupling has sheared

Posted on Jul 03, 2008

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Maytag A412.....will not agitate....cannot turn by hand,,,,,will go through spin cycle.....agitator not stripped


Thanks for choosing FixYa and welcome. If you have a washer that has a weak agitation or no agitation at all, here are some possible solutions. You need to check your belts. Most washers have one or two belts. Check your lid switch. If a lid switch is bad, it can cause the washer to not work properly. Sometimes, they will not work at all. Make sure you check your drive motor. The drive motor controls the spinning, draining, and agitation. Most washers have the reverse motor, meaning the shaft rotates in both directions, clockwise and counterclockwise. It is possible to lose one direction and not the other. Some washers have a clutch that controls the agitation. If it is bad or worn, it may prevent the agitator to work. Most of these washers come from General Electric. You could have a bad motor coupler. They are located on the side of the motor drive inside the washer. It is also possible that you have a bad transmission. Check the agitator itself. You could have a bad spline or two. The splin accompanies the shaft and allows the movement of the agitator. If you rule out all the parts above, you may have an electrical issue or an issue with the control board. It is very important to test each part and make sure it is getting power. If a part is not working and not getting any power, the power loss may be the reason that it doesn't work. You can test the current in the wires with a voltage meter.

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Thanks for choosing FixYa and welcome to the site. If you have a washer that has a weak agitation or no agitation at all, here are some possible solutions. You need to check your belts. Most washers have one or two belts. Check your lid switch. If a lid switch is bad, it can cause the washer to not work properly. Sometimes, they will not work at all. Make sure you check your drive motor. The drive motor controls the spinning, draining, and agitation. Most washers have the reverse motor, meaning the shaft rotates in both directions, clockwise and counterclockwise. It is possible to lose one direction and not the other. Some washers have a clutch that controls the agitation. If it is bad or worn, it may prevent the agitator to work. Most of these washers come from General Electric. You could have a bad motor coupler. They are located on the side of the motor drive inside the washer. It is also possible that you have a bad transmission. Check the agitator itself. You could have a bad spline or two. The splin accompanies the shaft and allows the movement of the agitator. If you rule out all the parts above, you may have an electrical issue or an issue with the control board. It is very important to test each part and make sure it is getting power. If a part is not working and not getting any power, the power loss may be the reason that it doesn't work. You can test the current in the wires with a voltage meter.

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http://allrepairmanuals.com/maytag-washer.htm?model_number=MAV7901AWW
Please download, the above, service manual, use the troubleshooting procedures, you should be able to locate and repair your problem.

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If no one responds to your request try this site and others. This was a quick search on your model… I’m an owner and only have knowledge of the FAV6800AW…… Good luck .... Rich

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This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

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The motor is reversible. When agitating, the motor spins one way, when going to the drain / spin mode it reverses.

Since the machine agitates, the problem points to the timer.

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Now is the time for service before it cost you a lot of money, and headaches!

Try these guys!
Good service for me!
A&E Factory Service is nation wide!
1800-905-9505
They are open 7 days 24 hours to make appointments
Neil

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