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First congrats on the great mixer that you have. next the pro 6 or professional 600 series mixers are of an entirely different design than the one that you have even though they are both bowl lift. Do you really need 6 quarts capacity? The pro series is a 575 watt mixer BTW, and it will have more power available to you IF you are doing bread or a lot of food grinding, if that is a requirement that you have then the 6 / 600 series is the better suited mixer but if all you are doing is general medium to light mixing duties then fix and keep the K5SS it a great machine,
It sounds like you have a stripped gear. I, too, had this problem when my bride dropped a wooden spoon into the bowl. You'll need to disassemble the mixer and determine the part(s) that need to be replaced. With a google search for parts for your model, you can not only locate the exact part, but can also get exploded diagrams for your model. Very handy indeed for disassembly/reassembly. I'd get the diagrams first and then determine the parts needed.
Hi KELLYSERMAN, this should be pretty easy to do by yourself the instructions for adjusting your beater to bowl clearance is in your Owners Manual. I you don’t have the original manual you can easily download a PDF version of your Owners Manual from the KA website: (http://www.kitchenaid.com/flash.cmd?/#/page/home). Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number, in your case KSM150 and select the file listed for your model that appears under Owners Manuals (66): KSM150PSER1 (732.33KB) and save that file to your PC.Turn to Page 14 and you will find the instructions for adjusting the mixer head height.I have extracted the instructions below: Beater to Bowl Clearance Your mixer is adjusted at the factory so that the flat beater just clears the bottom of the bowl. If for any reason, the flat beater hits the bottom of the bowl or is too far away from the bowl, clearance Tilt-Head models • Unplug mixer. • Lift motor head.
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater. • Make adjustment with flat beater, so it just clears surface of bowl. If you over adjust the screw, the bowl lock lever may not lock into place. I hope this helps! – Howard, Burke, VA If this solution has helped you, please rate it, thanks! - hslincoln
There is an adjustment screw and a system for setting it. You can find a video of it here (or just a ton of people who know all about these mixers). I just found it while trying to troubleshoot the same problem for my wifes mixer.