Question about HP Smart Buy Notebook

1 Answer

Help and support not opening

i am facing two problems with my windows xp operating system.
firstly the help and support is not opening either from start menu or by pressing F1 key , the strange thing is that it is not giving any error messages. The help and support service is also set to automatic.
Secondly "msconfig" is not running from run command and whenever i try a message is displayed stating 'windows cannot find msconfig'.

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Master
  • 2,028 Answers

This will be a virus or hard drive problem. Run you anti virus to see if it finds anything that may be eating up your system. If doesn't find anything, then try a system repair with your recovery or operating system disc, this will fix the missing or corrupt files. If you have any issues during or after the repair then you can assume that the hard drive is going out. More that likely a sector is going bad.

Posted on Jul 02, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Hello sir, i am facing a problem regarding sound in my compaq presario v3700 laptop(running under windows xp service pack 2).. when i install sound driver, sound does not come? what shud i do?? should i...


Yes you should install the chipset driver first. It is always the first one to install on a freshly installed Windows.

I don't know if it is where you got your drivers but will provide everything you need by choosing your laptop model in the support page.

Hope this helps!

Feb 22, 2011 | Computers & Internet

1 Answer

I want umax astra 4100 drivers for windows xp

The driver is not available on the UMAX website. Please copy and paste the below link and download the driver.

Do let me know if you face any problems.

Thanks and Regards
Anand Sachan

Oct 25, 2010 | Microsoft Windows XP Professional

1 Answer

Hi i install the xp unlimited operating system so now i want to uninstall that one and want to install Xp professional. Could you plz help me in this matter

hi there,
there is two ways to fix your problem.

First, Start your windows XP Unlimited normally, when you will be able to access your My Computer or bla bla Program, then Insert XP Professional CD then start SETUP, then follow the STEPS.

Secondly, Insert XP Professional CD first then start Computer & boot your system with with XP CD & then follow the instructions.

Your problem will be solve.

May 15, 2010 | Computers & Internet

1 Answer

Screen is black not my usual screen saver

I think you are facing Windows Genuine Validation problem if yes please buy a licensed copy of windows XP if you already have it contact microsoft for more support for more essential system utilities visit

by bye

Sep 28, 2009 | Microsoft Windows XP Professional With...

2 Answers

Problem with sound device

this is due to absence of sound driver in ur pc.....
install appropiate sound driver and then play ur songs...

May 16, 2009 | Microsoft Windows XP Professional

1 Answer

Windows xp trouble shooting

hmm. It seems like you have a corrupted operating system installed. as you have said that after you have installed it wont go in on windows. try installing win xp again and if problem still persist find another windows xp installer and fresh install it 2 your pc

Jan 25, 2009 | Microsoft Windows XP Professional

1 Answer


ok first select the language menu ............. then U try ............byeeeeeeeeee

Jan 21, 2009 | Microsoft Windows XP Professional With...

2 Answers

Help me bout my xp

hi ,
firstly have u updated the anti virus.
please up date it.. and go to the control panel> add& remove program > microsoft office > change> repair >
i think it will fix it..

Sep 02, 2008 | Microsoft Windows XP Home Edition

4 Answers

Laptop ntldr problem

When pc first starts, press the F2 key to open the pc cmos settings. Look around and find the boot list and ensure that the machine will boot on cd before hdd. Than boot on your OS cd and attempt to repair existing. This will at worse case reinstall your system.

Dec 05, 2007 | Microsoft Windows 98 for PC

Not finding what you are looking for?
HP Smart Buy Notebook Logo

Related Topics:

69 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18417 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

538 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides