Question about Microsoft Xbox 360 Console

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Xbox 360 Everytime i turn on my Xbox/put in a game the Xbox wont read the disk. And then a white screen will pop up and say insert a disk and i already have one in.

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Make sure ur eye thing under the disk tray that reads the disk is not dirty or damaged. also make sure ur lazer lenz is also clean. try going to xbox.com for more solutions cause i have same problem

Posted on Jul 02, 2008

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1 Answer

What do you do when your xbox won't read disks?


The main problem might be a big problem with the disk tray. There might be an faulty wire that has lost connection and if your disk wont event turn on, there might be a problem with the power supply that supplies the cd tray. If the disk opens and closes but doesnt read and wont say tray is in and keeps saying open tray, there might be a small fracture on some of the wires or there is something wrong with the motherboard of the xbox 360. The best way is to buy the warrenty now and send it to the xbox 360.

Jul 27, 2011 | Microsoft Xbox 360 Console

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I got a 360 off ebay and it wont read 360 games but will read cds and dvds, whenever i put a 360 game in it says to insert disc into an xbox 360 to play, can you tell me wants goin on please?


You need to replace the dvd drive . most online shops like console sourceDotcom have the replacement dvd drives to specify the dvd your have you can open your 360 and look or go to google and search LLama mods and there you find the types of dvd drives pick out the 1 that matches your dvd drive and place an order and they have all the how to's on how to install your new Dvd drive for your xbox 360

Aug 04, 2010 | Microsoft Xbox 360 Console

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Games disc wont read


the disks might be damaged or scratched or the xbox's disk lens might be dirty, try to get a cleaner disk for an xbox

Sep 02, 2009 | Microsoft Xbox 360 Console

1 Answer

My Xbox wont play the games i put in it


ok here is what you do. you take your 360 apart and take out the eye then go to a store like walmart for example purchase a new eye then there you go~!

May 25, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 fails to read xbo 360 games. System turns on and works properly, able to play arcade games from harddrive and read dvds to play movies. When 360 games are inserted into tray the error message...


sounds like ure laser is on the way out has the drive been changed at all? try cleaning the laser with a cleaning disk if still no joy its a new laser by the sound of it might be cheaper to find a repair shop local than sending it to ms

Apr 17, 2009 | Microsoft Xbox 360 Console

1 Answer

Will not play a game


this usually happens to bad/damaged/dirty game disks. try cleaning the disks. if that doesn't work, contact microsoft via xbox.com/support.

Jan 31, 2009 | Microsoft Xbox 360 Console

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Mine says unable to read. This is with all disk I put in. This is the second xbox we have had

May 29, 2008 | Microsoft Xbox 360 Console

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Xbox 360 need help


cleen your disk and player

May 18, 2008 | Microsoft Xbox 360 Console

1 Answer

White screen


This could either mean that your discs are corrupt, or something is your with your drive lense. Contact XBOX customer support for more help/info.

Customer support: 1-800-4MY-XBOX

Jan 11, 2008 | Microsoft Xbox 360 Console

12 Answers

Won't read disc's


theres a known problem with the hitashi dvd drive in the xbox 360.
the only solution to this is a home repair job, look up on youtube on how to do this, although this isnt recommended as it voids warranty.
so the best way is definitely just to ring microsoft and send ur console in for repair.

Dec 26, 2007 | Microsoft Xbox 360 Console

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