Question about Canon imageRUNNER 5020i Copier

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Canon imagerunner 5020I

No longer distrubutes emails

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Ok I had the exact same problem too
go to add fun/ report settings/ network/ and print out the report and go over everything very carefully making sure things like DHCP is off the TCPIP setting is correct. My problem was the domain name was incorrect
Good Luck!

Posted on Jul 18, 2009

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Ok if your still printing or scannig on the network and only emails wont work something changed in your email settings under additional functions network settings email settings

Posted on Dec 08, 2008

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WHERE IS THE WASTE TONER CONTAINER ON A CANON 5020I COPIER?


The waste toner bottle is on the right side of the copier by the main power switch. There are two screws that hold the cover on, the cover is the whole one piece below the power switch. Take the two screws out and take the cover off. The waste container is a big milky white container. Pull it out and carefully dump it out and reinstall it and put the cover back on. You will have to go into service mode and reset the counter for it. Good Luck

Jul 31, 2010 | Canon imageRUNNER 5020i Copier

2 Answers

Canon imageRUNNER 5020i: Looking for easy instruction to use scan function


there is no real easy way to use the scan function. now if you get the program e-copy desktop and install it on your computer that will be the easiest way to use it.

Jun 23, 2010 | Canon imageRUNNER 5020i Copier

1 Answer

Scanning problems with canon imagerunner 5020i


if you are using the i send function check smtp server settings
scan to email etc.
if you are using old fashioned pull scanning check your network scangear setup

May 20, 2009 | Canon imageRUNNER 5020i Copier

1 Answer

How to network 5020i


additional function system settings network setting protocol settings tcpip settings puy in your ip adress subnet gateway turn of f then on

Dec 17, 2008 | Canon imageRUNNER 5020i Copier

1 Answer

Need User Manual


I would bug the person you got it from till your blue in the face. They are very hard to come by or find. Mostly, because people throw them out and don't use them... They painic botton push till they find what they want.. Good Luck

Jul 24, 2008 | Canon imageRUNNER 5020i Copier

2 Answers

Canon imagerunner 5020I


Hello loosends,
I can merely make a hypothesis. If you can still print to the device and make copies, then something on your network has changed. Typically it has to do with the smtp server or the dns server. The changes can be brought about by many things. Operating system change (E.G. Vista) , Internet service provider changes, permission changes (your I.T. guru would know about all these , especially the latter) or some other network wide change that I have no way of knowing. Typically if there were an inability to reach an e-mail address or for that matter a shared folder the copier will spit out an error report basically saying that a data transmission failed. However, if permissions to accept scanned documents to e- mail or folders have been changed, which might cause denial of delivery, the copier will know its on a valid network and configured properly and may have no reason to generate an error report as all the criteria it looks for have been satisfied. Meanwhile the scanned document goes out into binary limbo. I guess the question that should be posed is"what if anything possibly changed on your network" about a month ago?

Jul 02, 2008 | Canon imageRUNNER 5020i Copier

2 Answers

Look up error code E00061001 for Canon 5020i


Title : E-061 Error Code Problem :
E-061 code is occurring for the IR5000/6000

Solution :
Check, re-seat or replace the Primary Corona Assembly

Apr 25, 2008 | Canon imageRUNNER 5020i Copier

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