Question about HP LaserJet 2840 All-In-One Printer

1 Answer

No Vista driver so need work around to scan

I've been told that I can use the USB port on the printer/copier/scanner to connect directly to my computer monitor to scan directly since Vista does not have a driver that will allow my HP device to scan.
I was told there is a certain order you have to connect the link. Can anyone provide the exact directions about how to connect the two so that I don't disable or harm my wireless network in the process?

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  • Glenn Rogers
    Glenn Rogers May 11, 2010

    Please confirm this is a Laser Jet 2840 All in One.

    Thanks,
    Worldvet


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1 Answer

Yes, it is a Laser Jet 2840 All in One

Posted on Jul 08, 2008

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Can I use my Epson RX630 printer/scanner with windows 7 ?


Yes, the RX630 can be used with Windows 7 (x32 or x64). See http://tech.epson.com.au/downloads/category.asp?sCategory=Multi_Functional&id=stylusrx630&SelOS=Y for the available software. This printer is very similar to the RX620; thus those drivers/utilities may be useful. https://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=44341&infoType=Downloads&platform=OSF_W_7-64 . Use the Control Panel Add a Printer feature if the printer is not identified by the New Hardware Wizard with the USB connection. (First make sure that you have the printer connected directly to the computer's USB ports and that it is in a working port.) If Windows 7 doesn't automatically find the driver for the scanner of the all-in-one, load the appropriate driver for Vista. However, the buttons on the printer may not work to launch the scan to computer applications. If that happens, launch your scans from the computer. Windows 7 comes with Windows Fax and Scan to handle basic scans.

I hope this helps.

Cindy Wells
(The Epson Event Manager is needed to launch the scans from the all-in-one. It's not listed separately at the first link to Windows drivers/software for the printer given above.)

Jan 06, 2016 | Epson Office Equipment & Supplies

2 Answers

HP 2520hc scanner drivers


Which driver set did you install? Did you install the HP basic drivers, the full software or the Windows XP built-in driver? The Windows OS driver usually only is the printer driver.

If you connected the USB cable before installing the HP software, you will get the OS drivers. Disconnect the USB cable and then uninstall the printer driver. (Start > Control Panel > Printers and Devices. Then right click on the printer and select Remove Device.)

Install the HP software. If you want to launch a scan from the all-in-one's front panel button, install the full software.

Next open the scan software on your computer. (This is the HP Solutions Center for most models if you use the full software.) Attempt to launch a scan from the software. Adjust the resolution and other settings as needed. Then use those settings to adjust the destinations for the front panel buttons in the software. (Settings > Scan Settings > Button Settings)

If this doesn't work, try a different USB cable, a different USB port on your computer and a direct connection (if you are using a USB hub). Scanners require bi-directional communication with the computer and may fail when the printer works due to a minor cable issue. If you have the printer connected to a router or similar device to turn it into a network printer, again the scanner will not work. Again the direct connection to the computer is needed.

If you are still having trouble, can you use the all-in-one's copy function? If not, do you have any error messages? If the scanner mechanism isn't moving, the unit probably needs service. (This model doesn't have a scanner lock to protect the mechanism in transit.)

I hope this helps.

Cindy Wells

Oct 15, 2012 | Office Equipment & Supplies

1 Answer

I am having problems making my scanner work - I can't scan a document from the printer/scanner/fax/copier to my laptop


How is the all-in-one connected to your computer? What OS are you using? Did you install the full software, basic drivers or the OS drivers? Are you starting your scan from the computer or the buttons on the all-in-one? Is this a newly installed printer or one that has been used several times with this computer?

The Photosmart C7180 can be used with a USB connection, wired ethernet network, wireless network, bluetooth or PictBridge. For a Mac OS, only the USB connection will work.

If you need the drivers, see http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=1153754& and select your OS.

If you connected the all-in-one to the computer via a USB connection before installing the software, you may have an OS driver that does not include the scanner driver. Disconnect the USB cable then uninstall the driver. Then install the HP driver. If you do not install the full software, you will not be able to use the buttons on the scanner to launch a scan. You'll have to start the scan from the computer.

If you have the full software, the HP Solution Center is installed. This includes a monitoring program that should run when you start your computer. This listens for the press of a button on the scanner and launches the appropriate part of the HP software. However, you need to set the button destinations in this software first. I recommend manually scanning at least once to set the appropriate resolution and destination folder for your scans. Then in the Solution Center, click Settings, Scan Settings, Button Settings and then Front Panel Scan Buttons. Set these based on your default settings.

If this all-in-one has been working previously, check your connection. Scanning requires bi-directional communication with the computer and can fail even when the printer works. Try a new USB cable and a different port, if you are using that connection. If you are on a network connection, check that the firewall isn't blocking communication. (Temporarily disable the firewall to check.) In Windows, check the Devices and Printers (Win7's name) control panel and check if the scanner is a listed device. Right click on it and check the properties and status. (All-in-ones are often listed twice - as a printer and as a scanner.) HP offers a diagnostic program, http://h10025.www1.hp.com/ewfrf/wc/doclink?lc=en&cc=us&product=1153754&tmp_docname=c02114802 , to check for issues with the scanner.

Try manually scanning with another program than the HP software. Windows includes some options that will acquire scans. XP, Vista and Win7 all include Paint (File > Import from Camera or Scanner > New Scan). Windows7 (and some versions of Vista) include Windows Fax and Scan (click New Scan). If you have the Microsoft Live software, you also have Windows Photo Gallery (works like Paint).

If you are connect the all-in-one to a USB print server, the scanner probably won't work. Try a different type of connection.

If you are using the all-in-one on a network, make sure that the network is up and the printer has an IP address. I've seen routers lose their connection for various reasons. (Rebooting both the modem and router sometimes cures the problem.)

Please add more information on your specific scanner problem and I'll try to provide specific suggestions.

I hope this helps.

Cindy Wells

Apr 09, 2012 | HP Office Equipment & Supplies

1 Answer

I can no get my printer to scan to my computer


Do you have the full software (MP Navigator) installed? Get that software here: http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp510#DriversAndSoftware and select your OS. Since the printer is a USB printer, is it directly connected and did you install the software before connecting the USB cable? If you didn't install the software before you connected the USB cable, uninstall the generic driver from the OS and remove the USB cable. Then install the software.

If the full software was installed before connecting the printer, try a new cable and a direct connection (instead of a print server or USB hub). Scanners require bi-directional communication with the computer and can fail when the printer works. Make sure the monitoring program is running before attempting to scan from the all-in-one.

Next try to scan from the computer first. There are buttons in the MP Navigator software that set the destination and default settings of the buttons on the all-in-one. After you scan at least one item, you will have a better idea of the settings that you need to use. See the MP Navigator help files for the details.

If you install the basic Canon driver, you will be able to scan but not from the unit directly. Windows XP and newer all come with Paint that can acquire scans (File > Import from Camera or Scanner > New Scan). Windows Vista and Windows 7 have Windows Fax and Scan that can also scan files (New Scan). Photo Gallery in Windows Live (comes with Vista) also handles scanning.

The generic OS driver usually only runs the printer.

I hope this helps.

Cindy Wells

Dec 10, 2010 | Canon PIXMA MP510 All-In-One InkJet...

1 Answer

I have a Windows Vista computer and a Canon MP210 copier/scanner and have a document in printer to scan and can not transfer to my computer, I can't find disk and put information from disks years ago on a...


First, if you connected the data cable to the computer, uninstall the current driver and then unplug the data cable. (This is for USB cables.) To uninstall, open the Devices and Printers control panel (click start and then find the line on the right hand column). Right click on the unit and click on Remove Device.

Then navigate to http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp210#DriversAndSoftware and select your version of Vista (32- or 64-bit). Download the software/drivers. The MP Navigator is the full software and will let you launch scans from the unit once you set it up. The first driver in the list is just the basic driver and will only work with scans initiated by the computer.

Always launch scans from the computer first. There are buttons in the MP Navigator that match those on the all-in-one. The default settings for these need to be set up (see the help in the program) and include resolution and location to save files. Then when the monitor program is running, you will get the MP Navigator coming up with a button press.

Vista can scan without the MP Navigator with three included programs: Paint (File > Import from Camera or Scanner > New Scan), Windows Fax and Scan (New Scan) and Photo Gallery. Howevver, if you do not install the Canon driver, you will probably get a printer driver only from the OS.

If the problems persist, try a new USB cable and a different port. If you use a USB hub or print server, try a direct connection. Scanners require bi-directional communication with the computer and can fail when the printer works.

I hope this helps.

Cindy Wells
(if the copy function works, then the above information should help. If the scanner itself is not moving, check for a transport lock and that it is lighting up as it should. In the last case, the unit may need service.)

Nov 26, 2010 | Canon PIXMA MP210 Photo All-In-One Printer

1 Answer

I cant scan pictures to my laptop it just keeps saying connecting to pc but never uploads


Do you have the full featured software installed on the computer and set up with the default destinations? Is the monitoring program listening for the scan button being pressed? Can you launch a scan from the computer? Uninstall a generic OS driver that you may have installed and disconnect the data cable (if USB) before attempting to install the full software.

Try a new data cable (scanning requires bi-directional communication and can fail even when the printer works). Try a direct connection if you have a print server or a USB hub in place. Try using a different port and check if a known working device works as well.

Next launch the scan from the computer. Depending on your software, you may see a preview scan. Adjust the settings and try to get the full scan. If you get a failure at this point, it is frequently a cable issue.

I hope this helps.

Cindy Wells
(if the full-featured software is not available for your OS from your scanner manufacturer, then you will always need to launch the scan from the computer. WinXP, Vista and Win7 all can obtain scans with Paint (File

Sep 22, 2010 | Office Equipment & Supplies

2 Answers

My Lexmark won't scan to my computer


Did you install the full-featured software or just the OS generic driver? If a full-featured software exists for your OS, uninstall the previous driver, unplug the USB cable and install the full software.
http://md.lexmark.com/md4?dest=downloads&lang=en&country=en_US&productID=4428

Next try a new USB cable and a different port. If you have a USB hub or print server in use, try a direct connection to the computer. (Scanners need bi-directional communication and fail even when the printer works.)

If you can't launch a scan from the all-in-one, try launching it from the computer. (Either the full-software or another scan program (Win7 and Vista let you scan into Paint. Win7 and some versions of Vista have Windows Fax and Scan for those all-in-ones that only get support from Windows generic drivers on those OS's).)

Some of the full-featured software drivers include a monitor that must be running to see if buttons are pressed on the scanner. Check that if this is the case for your all-in-one.

I hope this helps.

Cindy Wells
(I'm assuming that the printer itself works which means the USB ports aren't disabled for power-savings or security.)

May 14, 2010 | Lexmark X5650 All-in-One InkJet Printer

2 Answers

My Kodak ESP 3 Won't Scan


Did you install the full software driver for the all-in-one? The drivers are here: http://www.kodak.com/global/mul/service/downloads/DownloadLookup.jhtml?pq-path=9103/12666/12667&product=EKN034524

Next try a new USB cable and plugging the unit into a different port. If you use a print server or USB hub, try connecting directly to the computer. Scanners need bi-directional communication with the computer and thus are likely to have issues even if the printer doesn't.

Can the scanning software on the computer initiate the scan? (That is in the full software package. Alternatively Vista came with Paint and File> Import from Camera or Scanner > New Scan.)

I hope this helps.

Cindy Wells

Apr 13, 2010 | Kodak ESP 3 Multifunction Printer/ Copier/...

2 Answers

I want driver for windows 7


It seems that Toshiba's latest driver for this device supports only Windows XP and Vista 32-bit.

Here are the links:
1. Scan/Print Driver, Win 2000/XP v2.30
2. Scan/Print Driver for Vista 32 bit
3. Button Manager for Vista 32 bit

Manufacturers usually drop support for older devices after some time. Specially for printers and scanners the support is even more limited; most of them (if not all of them) offer warranty of one year.

Your best shot is to try the Vista drivers. For printing you shouldn't have problems. When you install the printer Windows have generic drivers for supported (current/older) devices. This driver should work for printing.

For scanning you can try something like VueScan which is compatible with Windows 7. Toshiba devices are not in their list of compatible scanners, but you can never know...
Note that VueScan only works with SCSI, USB and Firewire connections, most wireless Canon and HP scanners (on Windows and Mac OS X only) and doesn't work with parallel-port connections.

This can be solved with a parallel to USB cable converter (be sure to check whether you need male or female parallel to male or female USB converter).

I hope this answers your request.

Nakis

Feb 16, 2010 | Toshiba e-STUDIO 120 Laser Printer

2 Answers

Error message "Can not find camera.Please connect Omnivision SuperCam!" on my Vista laptop. Scanner works fine on my friend's XP desktop. Have tried all steps outlined in manual (several tim


On my Vista desktop it worked directly, but I had the same error message on my Vista laptop when the scanner was connected through an USB hub. Perhaps the power is not sufficient?
Then i plugged the connector directly into the laptop usb port 2.0, and the driver was automatically installed and works fine!

May 10, 2009 | Office Equipment & Supplies

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