Question about Shure E3C Consumer Headphones

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Shure E3C Hi I may be being dumb but I am hoping I can fix my Shure E3C headphones (I love them so and would rather not pay $100 for a new set). My right earpiece is muted when compared to my left earpiece. I guess there a good chance I've blown it although the sound coming out doesn't sound distorted - anything you can suggest? Should I just chuck em and get some new ones? Kind regards e

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  • moslat Oct 28, 2008

    I have the same problem and this is my second pair of Shure headphones.  Any thoughts?

  • spooky-mulde Nov 01, 2008

    I have the same problem.

    earbuds work ok for a couple of hours then the right earbud becomes muted.if i unplug them for half an hour or so,they start working again??!!

    have been offered a refund,but the refund won`t cover the cost of buying them again.only paid £60 for them from latest price is about £90??!!

    have read a few reviews about these earbuds,and i seems the right earbud is the guilty party every time there`s a complaint?!

  • tlustine Nov 16, 2008

    see thread

  • verineo Mar 25, 2009

    Works fine a couple hours, but then my left earbud goes just about mute.  I seem to be the odd man out with the left bud, but it seems to be the same problem.  Unplugging them for about 5 to 10 minutes usually does the trick, but for earbuds this expensive, that's not really acceptable.  Please post if you've contacted Shure and had them repaired.  My warranty is up (had them for almost 5 years) but would like to get them repaired.



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This isn't really a solution, but should be relevant.  If you think that cleaning might be the issue, don't be too afraid to really dig in there.  The part you see is just a cover, not the speaker diaphragm itself.  I've had the tip part fall off (well, sort of break off) and that whole assembly doesn't do anything but cover the speaker.  The real deal is pretty deep in.

Posted on Mar 25, 2009

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I have the same problem....right earbud too.  Cleaned it out with the supplied tool, saw nothing really come out but....helped, unfortunately still muted...only less....wonder if tool is reaching some stuff...but not all....don't want to put anything else longer in there...afraid I'll damage the speaker???  Anyone have any ideas?

Posted on Nov 16, 2008


Have you tried cleaning out the earpiece or the driver channel itself using either their supplied tool or something similar? If it is not distorted and just muted, maybe it is simply blocked.

Posted on Oct 29, 2008

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Posted on Jan 02, 2017

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