Question about Zebra 140XiIII Plus Thermal Label Printer

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Label Printing Issue

The printer is printing the packing slip label before the shipping label. How do we get the shipping label to print first?

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Send the shipping label to the printer first in your software.

This isn't a printer issue. It only prints stuff in the order received.

Steve W.
LazerTek, LLC

Posted on Jul 17, 2008

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Posted on Jan 02, 2017

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1 Answer

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Always check to make sure the printer is advancing one label at a time by itself before printing. If it does then you know the printer has a good read on the label size. Then if it misaligns when printing then you know the problem is in the printer driver because the printer is only going to do what it's told to do.

So best is to turn printer off, power up, press feed to see if one label feeds ok. If the label feed is off at this point then the printer needs to be calibrated which is done by pressing and holding FEED while turning the printer on.

Hope that helps !

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If you send a format and the label advances but does not print, then it is possible that the darkness setting is not high enough for the label/ribbon combination. Depending on what software / printer driver you are using, many times the darkness setting in the software or driver will override what is in the printer. This makes it possible to have the test print work just fine but no printing when a label format is sent the printer.

If you are sending a format and nothing at all happens at the printer, then that is a communication issue. How are you connecting the PC to the printer ?

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This looks like its being managed in the software.
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The platen is the driving force for the label. the main drive belt runs all functions in the printer.
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Your problem seems to be due to worn out of rollers. Try a less glossy paper and you can find the difference.

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1 Answer

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The feed rollers are slipping on the surface of the label, causing the page to load incorrectly. There is no permanent solution at this time. Try one of the following workarounds to correct this issue. Workarounds Workaround 1 Adjust the top margin using Page Setup.
  1. Click File , then Page Setup in the program being used, (accessing Page Setup may vary from program to program. Refer to the Help file for that program).
  2. Adjust the top margin until printing is correct on the label.
Workaround 2 Manually print one sheet at a time. Place one sheet of labels in the input tray at a time, printing only that page. Repeat for all pages of labels needed.

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