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Whirpool duet washer has F02 error code when I cancel the door is still locked. I tried letting it sit for a while and then running drain/spin but got SUD error code, when I push cancel button washer makes a sound like it might be trying to drain but door is still locked.

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  • Anonymous Mar 26, 2014

    was pushing cancel button to get it to start now it wont drain or start or do anything what could possibly be the problem

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You likely have something stuck in your pump. Remove the lower front panel. (there are 3 #20 torx screws on the bottom of it holding it on) Once you have the panel off, the white object in the front center is your pump. Remove the #20 torx screw out of there too to make life easier. Slide the pump forward slightly so you can raise it. Now, on the front of the pump is a handel that you will need to turn counter clockwise. So after placing something underneath to catch the water left inside the machine ( a large bowl or bucket), turn the knob slowly counter clockwise. If there is too much water for your container, screw it back clockwise and go empty your container. Repeat until all of the water is out. Once that is done, unscrew it all of the way and slide if forward. You will usually find missing socks, toys, coins and all other kinds of fun objects. While you have the trap out, reach in with your finger to the hole on the right. Try and turn the wheel inside to make sure there isn't anything keeping it from turning (bobby pins, nails, screws, etc) If there is, you will need to unclamp both hoses on the back of the pump and remove any further forign objects. Now re-assemble the unit but leave the panel off. Run a quick fill and drain to make sure all of your connections are tight and you don't have any leaks. Put your panel back in and you're ready to go.

Posted on Jul 03, 2008

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1 Answer

Washer isn't draining properly. Cleaned out filter but keeps flashing numbers.


My duet is also doing that. The error code that I get is F02. If you press the cancel button twice, it will cancel the error code. Then press and hold the start button until the door locks again. It should continue on the cycle. If not, press cancel once and put the dial on 'drain and spin' to complete the cycle. I think the problem is probably the computer control module, but I am hesitant to spend the money on the part which is about $150 without labor, because my washer is 7 1/2 years old. Replacing the part does not look hard to do. There is a You-Tube video that shows how to take your duet apart and put it back together which shows the computer control module.

Nov 12, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

My whirpool duet washing machine is locked. The cycle doesn't get completed and indicates F02. We tried to unplug it, change ccyle and numerous times the pause-cancel button. How do I just get to...


The F/02 error indicates that your washing machine is not draining properly and thus taking too long to drain the water:
  • Check the drain hose and make sure it is not plugged or kinked.
  • With Power OFF: Check the drain pump filter for foreign objects: make sure you empty the washing machine water via the hose next to the pump filter cover first without flooding your floor! Incidentally, draining all the water will unlock the door.
  • If the above does not correct the problem, you will need to get the pump replaced.
Hope the information is useful: let me know how you go!

Sep 26, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Washer giving F2 error during wash cycle, cycle doesnt finish


HI. this code represents a Long Drain issue.

If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

Press PAUSE/CANCEL twice to clear the display.

NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.

Potential Causes

• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump

Oct 26, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Whirlpool Duet Mdl GHW9150PWO Washer stops


HI. this code represents a Long Drain issue.

If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

Press PAUSE/CANCEL twice to clear the display.

NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.

Potential Causes

• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump

Oct 16, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Our Whirpool duet washer will not spin, gives us the SUDS and F02 message and now the door is locked.....suggestionss?


k now the washer beleives that it is full of water.
pour about 3/4 cup of veg oil in the dispenser. and start the unit.. this will get rid of the suds error.
F02 means long fill.. and the water level has not satisfied the computer for 40 secs. check water connections. making sure they are fully open.
to open the door if it does not unlock, in the dispenser there should be an ODD colored line, five that a tug and the door will pop open

Oct 09, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Whrilpool duet front loader washer flashes f2


HI. this code represents a Long Drain issue.

If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

Press PAUSE/CANCEL twice to clear the display.

NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.

Potential Causes

• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump..

Aug 13, 2009 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

Whirlpool duet washer will not spin out water, shows F02, already checked the hose for kinks and/or clogs?


HI. this code represents a Long Drain issue.

If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

Press PAUSE/CANCEL twice to clear the display.

NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.

Potential Causes

• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump

Aug 13, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Started getting an F2 error code


I looked up the F02 code online and this is what it says:

If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

Press PAUSE/CANCEL twice to clear the display.

NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.

Potential Causes

• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump


Hope that helps.

May 18, 2009 | Whirlpool GHW9400 Duet Washer

1 Answer

F 02 code is flashing


F02 indicates "Long Drain"

If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

Press PAUSE/CANCEL twice to clear the display.

NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.

Potential Causes

• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump

Jan 22, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Whirpool Duet front loader ghw9100lw error code F02


if your hearing clackling try and clean the pump and the hose leading into the pump for a coin ,,small ,,(dime),,,hair clip,,also its a must that you use he detergent,,or you sude up,,if you do use he your using to much,,now bleach the unit out on a normal cycle hot wash cold rinse with about a pint of bleach...and no you can purchase part of a pump..it comes as you see it in unit..onthejob

Jan 12, 2009 | Whirlpool Duet GHW9150P Front Load Washer

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