a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The Nero 6 OEM serial number is either printed on the CD paper sleeve or your copy of Nero 6 OEM has an embedded serial number. In this case you will not have to enter a serial number during the installation of Nero 6. Simply start the installation directly from your Nero 6 OEM installation disc.
Windows Vista is supported by Nero 7 since the version Nero 126.96.36.199.. Older versions of Nero 7 do not support Windows Vista. If you are trying to install Nero 7 from your original disc it is likely that there is an older version included on this disc. If you want to install Nero 7 on Windows Vista please be sure that you will only use latest Nero 7 version, you can download from the below website. Also please be sure that there won't be any rests of old Nero 7 versions on your system by performing the following steps:
1. Start uninstalling all old Nero 7 applications and files from your computer using the Nero 7 CleanTool
Download the Nero 7 CleanTool using the following link: Click here. Save this file to your desktop. Unzip the ZIP-file with WinZip or WinRAR and save the content to your hard drive. Double-click on the unzipped EXE-file to start the CleanTool. The window “Nero General Clean Tool” will open. The installed Nero version will be displayed. Activate the checkboxes in the displayed Nero version. Then click the “Clean” button. A status window will open. The execution of the tool may take several minutes. Please wait until the progress bar has moved completely to the right. In the window “Nero General Clean Tool” click the “Exit” button as soon as the erasing procedure is completed. Reboot your computer. The Nero 7 CleanTool has removed all Nero entries from your computer.
2. To install the latest Nero 7 version, please proceed as follows: (Note: do not install a previous Nero 7 version from an installation CD now, but download and install the latest version of Nero 7 from our website. All Nero 7 download versions have the full range of functions as an original Nero 7 installation CD. There is no need to install a previous version of Nero first.)
Download and install the latest Nero 7 version from website using the following link: Click here. Save this file to your desktop. Double-click the downloaded Nero 7 installation file to start the installation. Enter your Nero 7 serial number during the installation to make your Nero into a permanent version. (The download without a serial number is a trial version only). You now have a newly installed version of Nero 7 on your computer.
There might be a problem with your dvd lense of your dvd burner,sometimes it happen when the burner software dont recognise cd or dvd..also i would like to suggest you to use original burner software for burning cd dvd's...sometimes it also happen that the burning software dont burn certain types of audio or video files.for eg nero 6 dont convert .vob files to convert.
------------------------------------------- Please let me know your feed-back.
Hi, i had a customer with what sounds to be the same problem with copying the .mov files. The reason for it being she needed the codecs to get the sound working or it would copy the disc with no sound. the way we fixed it was we needed to buy the Nero Premium as it gives you the extra codecs built in.
if your copying films etc your best to download dvd shrink you can find it free by searching on google.com
Hope this helps