a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to an Expert (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The playback head is probably dirty and cannot show the picture - the screen is blue. Run a blank tape in the tape drive and execute a record all the way through the tape. Then play back a pre-recorded tape to verify it plays back ok.
One possible cause is that normal recording could not be performed because the heads were dirty at the time of recording. Clean the heads, and perform recording and playback again. If normal playback can be performed, the heads are clean. Before an important recording, be sure to conduct a test recording to make sure that normal recording can be performed.
≥If the heads become dirty soon after cleaning, the problem may be the tape. If so, try another cassette.
≥During playback, the picture or sound may be interrupted momentarily, but this is not a malfunction of the Camcorder. (One possible cause is that the playback is interrupted by dirt or dust that momentarily adheres to the heads.)
If it plays back pre recorded tapes then there is nothing wrong with that section of the unit. Does it playback audio and not picture or does it not playback anything.
Also, when trying to playback a recording what is seen of the screen? Snow(black and white dots or wiggly picture?
The unit uses two separate circuits to record and playback tapes. Is any thing else connected to the unit while you are recording? If you are using anything plugged into other ports on the recorder it may not see the camera input causing it to not record anything..
I covered several threads that recommended buying a Mini DV cleaner and
running it up to 4 times. They also suggested to change to change your
video tape as it may have been the cause of the original problem.
solutions may have worked for many but not me. My camera was becoming
progressively worse. It went to blue bars and no sound to no picture at
all...just blue. After using a cleaner 4 times I became frustrated to
the point I was going to buy a new camera.
However, with the
camera still playing, I did the typical guy thing and rolled up my fist
and gave it a good hit along side of it. Remarkably it went back to
just the blue bars. I hit it again and it went back to a perfect
picture. I'm not saying this will work for you and hitting it too hard
could make things worse but I was at a point where I didn't care any
more and took a chance that paid off.
Videos with sound is possible or you can record sound memos as well
Recording and Playing Sound Memos You can record and play back sound memos for your photos while you view them on the LCD screen. 1. Turn the Mode dial to playback mode. 2. Press the MENU button. Playback Menu 1 is displayed. 3. Select Sound Memo by using the u d buttons, then press the r button. 4. Press the OK button and then start recording. 5. When you are finished recording, press the OK button. You can play or delete the sound memo or record a new memo. 6. Press the MENU button twice to exit the menu. When you play back a photo that includes a sound memo, the icon appears on the screen. Press the OK button to play the sound. Note: You must have at least one photo saved to record a sound memo.