Question about Samsung CLP-500 Laser Printer

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Printer message "paper empty custom in MP"

I have filled the tray with paper and have also filled it half way, still get the message. I have check for jams and found nothing...please help

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  • Trevydarling Sep 27, 2008

    "paper empty custom in MP" message.

    There is paper. I have reset the printer, open and close covers, checked the properties to ensure original settings.

    HELP. I have a CLP-500 laser printer.

  • Anonymous Dec 01, 2008

    I have exactly the same problem trying to print from my Vista laptop. But if I print from my XP desktop, the printer prints normally. HTH


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Its asking for you to put some paper in the tray at the side of the printer. There is a small hatch on the right hand side which will turn in to a paper tray when pulled open. Put in the paper and it will print. You will then have to disable that tray to prevent it happening again.

Posted on Dec 16, 2008

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Hi I get this 250.07 paper jam check mp feeder on Lexmark t644


Please try this

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



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