I had the same problem as everyone else with the IO Magic External drives. I read that it was the internal power supply (or something to that effect, I'm not PC knowledgeable) and that people had had it hooked up to a different power source to save their files. I called a local PC repair and they told me about $130 to save the files to DVD. It was just some music files that I had backed up all of them minus 10 so I was going to scrap the HD. At the last minute I pryed it open to look and saw that it was like a internal DVD drive that I installed, so I opened my PC and unplugged the DVD drive and plugged the IO Magic in and saved my files. MY QUESTION is what do I need to but to house this in another case with a power supply so I can keep it? I don't even know what to look for online or to ask for in a store.
All you need to do is ask at a computer parts store for an external hard drive enclosure.Take the hard drive with you and they will be able to give you the correct size, there are 3 sizes available, 1.8" (has a drive the same as an ipod in it), 2.5"(has a laptop /notebook hard drive in it), and a 3.5"(has a full size desktop hard drive in it).
The other option is you could just completely remove the drive from the io magic case and install it into your computer as an extra drive.
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Try connecting the external hard-drive to a different computer. If it still fails, and it is still under warranty, then exercise the warranty to get it replaced.
If the warranty has expired, open the case, and remove the disk-drive, disconnecting it from the USB-to-disk-drive adapter.
Connect the disk-drive as a "slave" disk-drive in some desktop computer, to see if the disk is recognized.
If it is, then the USB-to-disk-drive adapter has failed, and you could go to any computer-store to buy a new external case and adapter, and mount your disk-drive inside the new case, and work with your files.
If the disk-drive is not recognized, check the warranty on the disk-drive itself.
Step 1: Connect your hard drive to your PC. Step 2: Create a FAT32 partition on your hard drive. If you’re using less than 32 GB, you can use Windows via “Control panel > Administrative tools > Computer Management”. If you’re using more than 32 GB, you’ll have to use an external program, e.g. Partition Magic. Step 3: Load all the content you want from your PC onto the external drive. This should consist of files that can be read on the Xbox hard drive. Step 4: Remove the external hard drive from your PC. Plug it into your Xbox 360 console through the USB port. Step 5: Go to the Media menu on your Xbox screen. Select "Portable Device" from the menu. All the readable files saved on the external drive should be available to read on your Xbox 360. N.B. Xbox's connection with an external drive is read-only. You can only read files that are already on the drive after connecting. You can't save game files or anything else on the Xbox main drive onto the external hard drive. Also, USB storage devices cannot be used for Xbox live marketplace content.
Remove the cover plate from behind the drive (where the plugs and on/off switch are.) You have to then remove the 2 screws. After that pull on the end with the blue lights to slide the hard drive out. If you have a tower computer, you can permanently install the hard drive and it should work fine as a secondary drive. Just make sure the jumper pins are set to "slave".
There are a variety of things that can malfunction on your external hard drive: 1) The cable 2) The external hard drive casing 3) The hard drive itself If you have tried plugging in your hard drive to different computers and are still having the same issue, then there is either a problem with your casing or with the hard drive itself, because you've already switched out cables. If your hard drive casing has malfunctioned, then retrieving your data is as simple as putting the hard drive inside another hard drive enclosure. Hard drive enclosures are available at any local computerstore, and also available by going to our website at www.iomagic.com and clicking on Drive Enclosure. Make sure to get the right size enclosure. The GigaBank 320 has a 3.5" Hard Drive inside it, which is a standard desktop hard drive.
If you put your hard drive in another enclosure and it still won't show up on any of your computers, then your best bet at retrieving your data is to contact a data recovery specialist. After you have retrieved your data, we will replace your unit if you are still within your warranty period. For specific warranty and replacement information, go to www.iomagic.com and click on Support.
Was your computer ever able to recognize your GigaBank, or is it new?
The most common problem people have with a new drive not showing up in My Computer are:
1) The drive is not formatted
2) The drive letter is mapped incorrectly
You can check both of these things in Disk Management by right-clicking on My Computer and choosing Manage, then clicking on Disk Management on the left hand side.
If your drive doesn't show up in Disk Management, and you are also unable to see the drive on multiple computers, then you may be experiencing a hardware malfunction.
If you are still within your warranty period and you are experiencing a hardware malfunction, we will be happy to replace your unit for you. Specific warranty and replacement information is available at www.iomagic.com, by clicking on Support.
Unfortunately the hard drive within the external case has died. The clicking noise you can hear is the read / write heads trying to find anything on the platter and failing, this means that any files that were on the drive are lost. There are many tricks on the net that give hope of recovering data off a dead hard drive but most just corrupt the data completely. If you have files that you must have and can afford the extremely high price for data recovery there are services available through most hard drive manufactures, most notably through Seagate.