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You can reset your player at any time if there is a problem by pressing and holding the On/Off button for 10 seconds. I will attach a link to the manual and support which further explains the device. Thanks for using FixYa.
Hook up your mp3 player to your computer Go to your desktop and double left click on "My Computer" When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there. Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible. Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release, right click and then click on "Delete" Now you mp3 player should be clear of the files/songs you do not want. Good Luck, I hope this helps
Regarding on what to do first if you have a computer or a laptop in your home then you have to install the driver of your RCA H115A mp3 player in order for your MP3 player to be recognize by your system and helps you to download or copy a your favorite MP3 songs n your computer and load it into your MP3. Then after you load your Selected MP3 songs in your computer to your MP3 player then you can now play you MP3 with lots of MP3 songs. Also to have further information on how to operate and maintain your MP3 please refer to your MP3 manual.