Question about Palm Treo 680 Smartphone

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Palm treo 680

I just got my daughter a palm treo 680 and she can't recieve any calls or make any calls the same with text messaging. Is there something she is not doing right or is there something else she needs to do.

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  • Anonymous Aug 13, 2008

    My problem is similar - I can hear callers (only thru the headphone jack), but they can't hear me. I CAN send & receive text msgs. Happened 2 wks ago - no phone srvc for a day, then it came back! Most apps have no sound, BUT - I can hear the various ring tone samples in the sound selection app, as always! Somewhere in my search for a solution, I came up with the idea that all of this may be related to a problem with the headphone jack - MP3s don't play thru spkr, but DO play with phones plugged into the phone jack! Weird!

  • tejee Oct 10, 2008

    I have same problam but when call comes bellrings but i can not hear any thing even caller too.

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1 Answer

First thing to check is to make sure that she has inserted a correct sim. If you don't know how to do this, download the manual from Palm.com. Next make sure that it is a 3G sim. I am a little ahead of myself. You did not say that the phone was a GMS phone. If it isn't, forget the sim description. Assuming it is a GSM phone and you inserted the correct sim in the sim slot, Then make sure that you have put it in the wireless mode. To do this, hold down the phone button to get the message that the phone is off. Ansewr with yes.Last thing, does the phone have the logo on the front. Be sure that the logo matches your carrier.

Posted on Jul 18, 2008

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