Actually i have fixed the problem since then all i had to do is take apart the scanner and windex the inside and outside of the glass. this scanner is old and the light inside always stays on probably why it made the blue streaks. thanks for your help :)
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Hi Supports user-specified installation Removes unwanted blue cast from scanned color images.Update your Driver , Click the below link for your scanner Model http://driveragent.com/archive/10242/64-1-531?q=microtek+3880+scanner+displays+blue+shade
I had this exact same issue with two Artisan 800's. I was told it was a hardware issue. Both were returned under warranty to Epson. Have since had problems with ADF and that printer was returned. Warranty has now ended. Expecting to buy a new printer shortly: they last about 4 months before having problems. It won't be an Epson even though that's all I've owned for 10 years
sounds like a faulty scanning head to me......
when images are scanned they are normally imaged in 3 colours red blue and green these are then combined to give a full colour scan. sounds like you are only getting the blue pass.
not alot that can be done here, if it is in warranty (check with manufacturer for duration of warranty as sometimes this can be more than a year) they should repair or replace this for you
I've had a similar problem with the streaks, lines and color bleeds appearing in the scan. Try uninstalling the all software and drivers for the scanner and reinstall. Worked for me. Have had to do this a couple of times since I've owned the scanner... about three to four years now.
Have long experince with PixEdit program using Kodaks. PixEdit usually comes around it after a firmware upgrade on the scanner. Not sure about this specific model but at least OK on other models of Kodak.