Question about Maytag MSD2456G Side by Side Refrigerator
I'm having multiple problems with my Maytag Plus MSD2456GE side-by-side refrigerator......
The water leak from my freezer may be the same situation as the others I've read about, but I'm also having trouble with the icemaker.
I've noticed that the water actually comes from INSIDE the back of the freezer compartment, from some sort of grate. The leaking seems to happen during the defrost cycle and as many others have said, it pools up in the bottom of the freezer (forming a massive ice block) and then some of it pours out onto the floor from the bottom of the freezer door. Is there a blockage in the drain line?
This has been going on for some time now. It all started when I came in the kitchen one morning to find a floor full of water, all around the refrigerator. I opened up the freezer and icicles were covering the entire freezer compartment!! It looked as if the icemaker had sprayed water out (no telling how many times). I had been having problems with the icemaker for some time. Most of the ice cubes were hollow, as if the tray wasn't filling up enough. Then, when it would dump the ice, the little "fingers", as I call them, wouldn't go all the way back down into the tray because there'd be some drops of water that would freeze on it and obstruct the proper functioning. When this happens, it's as if it has been cut off by the wire lever arm. You can push the "fingers" down into the tray, thereby breaking the ice "balls" off by force, and the icemaker will start working again, even though the tray still doesn't fill up with enough water. Since we cannot afford to get the fix-it man out here, I just shut the thing off and stopped using it. But I'd sure like to get it working.
I linked these two problems together because I thought they may be related. I recently took the (inside) water filter cartridge off and replaced it with the (factory) filter bypass plug, thinking that maybe the filter wasn't letting enough water flow into the ice tray. I haven't turned it back on since doing that, however. I'm scared that it'll spray my freezer again and I'll have a flood in my kitchen!! Anyway, I also did this hoping that the water leaking onto the floor would stop. It seemed to have stopped for several days, then a couple of days ago, I noticed it's back to the same old thing. Could the hollow ice cubes be from: poor water pressure from the supply tubes -- a sensor (for water level in the tray) -- a timer (for water level in the tray)? And the ice obstruction on the "fingers"??
Let me tell you.....I am at my wits end with this supposed "nicer-much-more-expensive-than-I'm-used-to" model of refrigerator!! If you can lend ANY ASSISTANCE WHATSOEVER, I would be eternally grateful. My proble is pretty much the same. Poor quality or no ice, When it does make ice the cubes appear to be frozen on the outside and the center drained away. There was a heavy accumulation of ice on the food, on the shelves, and in the bottom of the freezer.
I changed the icemaker, thinking it was a timer problem, and ended up changing the icemaker shelf as well.
It appears it's either a valve or a plumbing problem.
But how do you get to it? The only parts accessable with the ice maker shelf out, are the electrical pigtail and the water inlet for the icemaker. I did make sure those were properly positioned.
I removed the panels over the freezer evaporator coil and fan. but there was no access to the water line. Besides, it appears the water leak is above that.
How do you get to the water line and icemaker valve. The back of the unit is spotwelded on and can't be removed. Tipping it over and going in from the bottom doesn't look like a good idea. I'm about to get out the cutting torch!!!
Can anybody help?
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Water can leak from these areas:
The bottom front of the refrigerator or freezer door
The back of the refrigerator
The inside ceiling of the refrigerator
The inside back wall of the refrigerator
Underneath the front of the refrigerator
The bottom front of the refrigerator or freezer door Self-defrosting refrigerators usually dispose of the water generated during the defrost cycle via a tube or channel that directs the water to a pan at the bottom of the refrigerator. From the pan, the water normally evaporates. (See a more detailed explanation of this in the How Things Work section of our website).
If the tube or channel is clogged or obstructed, the water backs up and leaks into the inside of the refrigerator compartment. Then the water builds up at the bottom, inside of the refrigerator. When the water has built up for a time it may spill out of the front of the door opening. To fix this problem, clear the drain tube or channel and allow the defrost water to flow down to the drain pan.
In some refrigerators, the defrost water is intentionally directed down the back wall of the refrigerator, where it then flows to the bottom of the refrigerator compartment and out to a small drain--usually located beneath one of the drawers at the bottom of the refrigerator. If the drain becomes clogged or blocked, the water may back up. To fix this problem, clear the obstruction.
Another cause may be the following. The refrigerator may have doorframe heaters to evaporate any condensation on the cabinet frame. If your refrigerator is equipped with a switch inside that says “energy saver” or something similar, while running in that mode the door heaters are disabled. Turn the switch to the opposite setting and wait 24 hours. If the condensation disappears the problem is solved.
The back of the refrigerator Water coming from the back of the refrigerator usually comes from either the ice maker water valve or line (if there is an ice maker), or from the defrost drain pan.
Here's what to do:
The inside back wall of the refrigerator In some refrigerators, the water from the defrost cycle is intentionally directed down the back wall of the refrigerator, where it then flows to the bottom of the refrigerator compartment and out to a small drain - usually located beneath one of the drawers at the bottom of the refrigerator. If the drain becomes clogged or blocked, the water may back up. To fix this problem, clear the obstruction.
Underneath the front of the refrigerator If the refrigerator is equipped with a water dispenser on the freezer door, check if the water line to the dispenser is leaking. Also, check the drip pan to be sure it isn’t out of place, broken or cracked.
Posted on Jul 02, 2008
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Posted on Jan 02, 2017
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