Http://geeksquad.fixya.com/ThreadView.aspx?prdid=40473&thid=732696 Brushes not spinning Posted by mathis_23 on Jul 02, 2008 I cleaned filter and the brushes are still not rotating. Hello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. It probably is not the filter that will start the brushes turning again, it may be a few other things. There is a switch in the front that indicates brushes on and brushes off, and the switch could be broken, it could be that the brushes come in an assembly and the assm could be belt driven and you would have to replace the belt or the drive mechanism the turns the brushes is broken. These are just suggestions and you should check the schematic in your owner’s manual under trouble shooting. If you don’t have a owner’s manual, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. http://www.hoover.com Telephone Contact our Customer Service Department at 1.330.499.9499 Monday through Friday 8 a.m. - 7 p.m. EST Thanks, Don the Vac Man Go Ahead. Use Us.
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Thank you for reaching out. I am sorry to hear your brush bar will not rotate. In light of the detail you provided regarding the spindle there are a few checks we need to complete in order to determine the best solution. Please call our Helpline to speak with an expert.
The brushes turn by the airflow from the vacuum suction turning a turbine motor to spin the brushes. First try to spin the brushes by hand. If they won't turn it usually means the brushes are clogged with hair and debris or need replaced or the turbine could be seized up. If the brushes won't spin reach under the brushes and push the little tabs and remove the brush block asssembly from the machine. If the brushes spin freely after you remove them from the machine then that means that most likely the turbine is seized and will need to be repaced. If the turbine is not seized you may simply just have a clogged filter screen. Most steam vacs have a red screen filter either on top or underneath the machine. On the top it is under a little clear plastic cover that you have to pry off before you can pull the screen out to clean it. If it's underneath you can pull it out and clean it.
When the brushes stop spinning, this indicates either that your spin scrub brushes are dirty and need cleaning, or that the internal turbine assembly has gone bad. Unfortunately this problem is widespread on Hoover SteamVac's.
No worries though, I have written a detailed diagnosing of this problem, and explain step by step how to fix it.
Sounds like you either have a very clean floor, and only dust remains OR, you have dust and baby powder on the floor clogging the hepa filter. THIS time wash the filter with water, then check for blockage in your waste gate area.
Can you rotate the brushes manually (grab some of the yellow bristles and rotate the brushes). If they are not jammed, then your air fan drive is clogged or broken. Air must pass through the fan to spin the brushes... so confirm air flow by powering the machine on and feeling for decent air flow. Clear any obstructions that my restrict air flow....
Remove the brush block, turn the unit on its side and watch the square hole to see if it rotates. If not, then the turbine(#23) isn't working, if it is, then is the shaft on top of the brush block broke off, if it is, replace the brush block.