Question about Jenn-Air JED8430 Electric Cooktop

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Burners not working but fan is

We had our countertops replaced and the gentlemen dismantled the cooktop without marking the wires. from the wall I have black,white & ground. From cooktop I have black,red,green,white.
I put the black to black, white to red and ground to green/white.
Is that correct

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Are you sure that is the proper wire from the wall? What you are describing is a 110 volt circuit. THis cooktop should be connected with at least #10 wire and fused at 30 amps. You should have black red and at least white with possible bare ground wire. Assuming somebody used the wrong wire during original install job, you have it connected right. Please replace with heavier wire if it is not #10 Or at least make sure it is fused at no more than 20 amps if smaller wire. (You may sometimes blow circuit breaker if all burners are used on high at once) Use a volt meter and check voltage. If this is a 220 volt circuit you should have 220 volts between black and white and 110 volts from either one to bare ground wire.

Posted on Jul 07, 2008

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