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Wireless network I just bought a new HP laptop that has a wireless network card. The computer can see the network but can not see the internet. I have called everyone from internet provider to the router company and they say it must be something with the settings on the computer that they can not change. What are the setting that I should be looking to change and how do I change them?

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  • wokaschmed Jul 03, 2008

    Also I can see the network with all the other computers I just can not get to the internet the Access under the network is local only and I want it to be local and internet. HOW DO I DO THAT?

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Go to control panel and click on network connection and find the wireless connection and right click it select properties and make sure that the settings match you network example--ad-hoc or access point and make sure it is set to the right channel

Posted on Jul 28, 2009

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EPC smart book cannot conect to internet


make sure that your wireless network card is turned on. reinstall your wireless network card driver. if nothing happened, consult your manufacturer. possible defective wireless network card. you can also test your router by using other computer if that computer can connect to your wireless router. if yes, then the problem is your computer. if not, then problem is your router. hope this helps.

Apr 01, 2010 | PC Laptops

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My wireless connection quit working and then a couple weeks later I could not even connect to the internet at all. What went wrong? Computer is 2 yrs old. Can it be fixed or should I start shopping for...


That laptop has a known issue with the wireless network card not being recoginzed by windows. You can verify this by going into the device manager and seeing if the wireless network card is in there, more then likely it won't be.

Best option is to call HP Tech support and ask them about that known issue and see if your laptop can be covered by there recall. You have so much time before the recall won't cover your laptop.

Here is there tech support number: 800-474-6836

They are open 24/7

I remember that HP computers or laptops have a 1 year warranty unless you get an extended one and recalls can last up to about a year after the warranty expires, call and see if they can get your laptop covered under the recall.

Dec 19, 2009 | HP Pavilion dv6000z Notebook

1 Answer

Same BS wifi problem as everyone else


Have you tried restoring the computer back a couple of days to see if that clears up the hardware hiccup? You can also go to device manager and uninstall the device and delete the drivers. Turn the laptop off, take the wireless card out. Start the laptop back up and boot it fully....After a few, shut down again. Install the wireless card and restart the laptop. When asked to install the drivers for new device found, say ok, make sure you are online with an ethernet line so windows can go online and load the newest drivers unless you have them on your C drive already.

Aug 30, 2009 | HP Compaq Presario F730US Notebook

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Wireless network card


Hi there.
The wireless switch on the front bottom of the laptop, it's suppose to be blue when the button is on the right.
Right click on computer and select manage, go to device manager, and go to Network Adapters, try to see a network adapter called Broadcom, if it doesn't appear, it means that your computer doesn't recognize the wireless card and you may have to reinstall the drivers.
Please let me know how you get on.

Good luck

May 28, 2009 | HP Pavilion dv6000z Notebook

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Need help getting wireless laptop connected to internet


1. Go to Start, Control Panel, syetm.hardware, device manager. Under network adapters make sure your wireless is there. Note: there is a recall for HP laptops including the DV9000 because they eractically lose their wireless settings. If this is the case call HP tech support.
2. Assuming your wireless card is listed (not the 1394) and there are no red or yellow check marks we can now go back to control panel, network connections.
3. If wireless connection is not listed then click the task Create a new connection. This brings up Welcome to new connection wizard. At this point you should see a line that says to connect to a wireless network in range . . . If this line is there click this then select your SSID (network name). If this line is not there and you're sure the network switch is on and turned blue then you'll need to call HP.

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1 Answer

Need Drivers fo PCG-7G1M wireless card...


You can take the card out (it is under one of the covers on the bottom of the computer) and see what it is. Go to that manufacturers web site to download the drivers, install them, and walla, you are in business again.

Please rate this advice.

Mar 15, 2009 | Sony PC Laptops

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Wireless problem with laptop, HP DV9000


Follow the link below, read about this problem, and then call the special HP phone number. They are repairing these computers under a special enhanced warranty policy, even if the regular warranty is expired. Good luck!

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01087277#c01087277_identify

Dec 27, 2008 | HP Pavilion dv9000z Notebook

1 Answer

Hp pavilion dv6000


I have an HP Pavillion dv9000, but they are similar.

Now if you are moving the Wireless switch on and off and the light stays red on both sides you probably have a dud of a wireless card. I had the same issue with mine at one point, what I did was get a hold of tech support, they mailed me a box with a prepaid shipping label to send them my laptop. They put in a new wireless card and shipped it back for free(of course it was still under warranty).

If you recently purchased this laptop you can usually log onto www.HP.com, go to the support section and do the chat with an HP tech or call 800-HP invent or 800-474-6836 24/7 and they will walk you thru the whole process.

But again just from your description, you have a dead air card. Call or online hp and have them fix it for you, especially if its still under warranty. If its not under warranty, then hit me back and i can give you a step by step on how to open up the laptop yourself and replace the card

Dec 01, 2008 | HP Pavilion dv6000z Notebook

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Wireless access


If you are sure your wireless network is working, you may try calling your internet service provider to reset the router. Your computer should automatically detect the wireless setting. You may also have to reinstall your wireless card.

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Hi,
Just to make sure im understanding the situation properly - you have a laptop and connect to the internet through a wireless network right? And then when you go to open up internet explorer or whatever program you use it basically says you're not connected to the internet.

It does sound like your wireless card has gone bad but when you say that it still has the icon down the bottom of the screen telling you that you're connected to the network, it sounds like it could be something else. It could be a range of things from there though, there are some viruses that corrupt something called the LSP and when that is broken it has the same symptoms as you described. Also it could just be a setting in your anti-virus. I know that Kaspersky Internet Security suite has a problem with its anti-hacker function that blocks internet from working like that.

Try disabling all of your anti-virus / firewall programs and then accessing the internet. If that works then its only a small problem. If it doesnt work and the icon is still there saying you are connected to the wireless then there is a small program to try running called LSP Fix, available at:

http://cexx.org/lspfix.htm

Other than that i'm out of ideas. Changing the wireless network card in a laptop does sound challenging though.

Hope my mini-essay helps,
Daniel

Oct 17, 2007 | PC Laptops

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