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Nothing appears on the desktop


I have a huge problem!
When I first opened my laptop, the desktop completely disappeared. There was nothing on it, no icons no startup menu .. nothing! I even tried to get it on Safe Mode but it still didn't work. The only thing that does work is when I press on CTRL+ALT+DEL. Other than that, I don’t know what else to do. I don’t want to reinstall the whole system because I have some documents that I want to get back.
So I really need help from whoever is willing .. Thanks!

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Hello,
your solutions are :
1 try the previous good configration.
if problem is not solved then
2 when start the laptop then press f 8 key for options
select command prompt
and copy paste or cut paste the files those you want at other place or other drive (if your windows in c drive then copy these files in and other drives)
and then install the window again.
bye.

Posted on Jul 04, 2008

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Posted on Jan 02, 2017

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