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Once I had a similar problem with CapturePerfect 2.0. No amount of setting will change the scan output. I hit the default option and then changed to the setting I wanted. It worked. May be there is a bug in the Scanning software.
Photoshop is not an "advanced" scanning program. To get some "production" and value out of this expensive scanner you need a professional scanning program which also may control the settings of the scanner. Use PixEdit which utilizes the built-in jpeg compression in the scanner. Did a test scanning 10 pages A4 duplex fullcolor. Adobe Acrobat Pro used 4 minutes. PixEdit used 20 seconds. Guess Photoshop (in your version) would also scan uncompressed and not use this good scanner optimal.
Try going to the hp solution center
Then settings, scan settings, scan preferences (third from top), under the
automatic tab, bottom of list is “Scan both sides of the original when using
I’m using version 70.0.128.000 of the HP Solution Center if
I told my brother once to ask HP support about a problem for his laptop, and they proceeded to instruct him how to make the problem worse and royally screw up stuff that was completely unrelated to his problem.
I havent used WYNN wizard. I use Capture perfect ver 2.0 it is available free of cost. Try with it. If it is okay, then may be some setting is missing. If it remains same, then there be some hardware issue in the scanner.
If the line appears in the same location, it is definitely dust sticking to the glass. How thick is it? If it is thick, it may be because of an LED failed to glow, but this is etremely rare. If you are getting line in Duplex mode and not in simplex mode, it is on the second scanning module! Try cleaning with Isopropyl Alcohol (IPA). If you have been scanning old documents which tend to break like biscuit or get powdery, a speck can enter into the scanning area and create trouble.